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If you experience any of the following difficulties while using
the system, use this troubleshooting guide to help you remedy
the problem. Should any problem persist, consult your nearest
service center by calling 1-800-695-0098.
No power.
• Is the power cord firmly plugged into the power outlet?
• One of the safety mechanisms may be operating. In this
event, unplug the player from the power outlet briefly and
then plug it in again.
No picture.
• Check that the system is connected securely.
• The video connecting cord is damaged. Replace it with a
new one.
• Make sure you connect the system to the video input
connector on the TV (see page 14).
• Make sure you turn on the TV.
• Make sure you select the video input on the TV so that you
can view the pictures from this system.
Noise (interference) appears in the picture.
• Clean the disc.
• If video from this system has to go through your VCR to get
to your TV, the copy-protection applied to some DVD
programs could affect picture quality. If you still experience
problems after checking your connections, please try
connecting your DVD system directly to your TV’ s S-Video
input, if your TV is equipped with this input (see page 14).
The aspect ratio of the screen cannot be changed even
though you set "TV DISPLAY" in the SETUP menu when you
play a wide picture.
• The aspect rate is fixed on your DVD disc.
• If you connect the system with the S-Video cable, connect
directly to the TV. Otherwise, you may not change the aspect
rate.
• Depending on the TV, you may not be able to change the
aspect ratio.
There is no sound or only a very low-level sound is
heard.
• Check that the speakers and components are connected
securely.
• Make sure that you have selected the correct source on the
system.
• Press MUTE button on the remote control if the red MUTE
LED on the front panel is blinking.
• The protective device on the system has been activated
because of a short circuit. Turn off the system, eliminate the
short-circuit problem and turn on the power again.
• The audio connecting cord is damaged. Replace it with a
new one.
• The system is in pause mode or in slow-motion play mode,
or fast forward or fast reverse is performed. Press PLAY/
PAUSE (
/ ) to return to normal play mode.
• Check the speaker settings (see pages 18 and 39 - 40).
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