Filter
Top Products
Outdoor Antenna Installation Guide v
Getting Help
Before calling your service provider for assistance, have the following
information ready:
• Your service contract number
• A description of the problem
• A description of any action(s) already taken to resolve the
problem.
• The serial and revision numbers of all involved products in the
network
• A description of your network environment (layout, cable type,
etc.)
• Network load and frame size at the time of trouble (if known)
• The device history (i.e., have you returned the device before,
is this a recurring problem, etc.)
• Any previous Return Material Authorization (RMA) number.
If you purchased your system through a Channel Partner, contact that
Channel Partner for assistance.
If you purchased your system from Cabletron, contact Cabletron using
one of the following methods:
World Wide Web
http://www.cabletron.com
http://www.cabletron.com/wireless
Phone (603) 332-9400
Internet mail
http://www.cabletron.com/support/forms
/email-support.form
FTP ftp://ftp.cabletron.com/
Login
anonymous
Password
your email address
To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address: TechWriting@cabletron.com
Make sure to include the document Part Number in the email message.