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TROUBLESHOOTING
■ HDMI
■ Network and USB
Problem Cause Remedy
See
page
The remote control
does not work or
function properly.
Even if the remote control code is
correctly set, there are some models that
do not respond to the remote control.
Program the necessary functions independently into
the programmable buttons using the Learn feature.
122
The remote control
does not learn new
functions.
The batteries of this remote control and/or
the other remote control are too weak.
Replace the batteries.
11
The distance between the two remote
controls is too much or too little.
Place the remote controls at the proper distance.
122
The signal coding or modulation of the
other remote control is not compatible
with this remote control.
Learning is not possible.
—
Memory capacity is full. Delete other unnecessary functions to make room for
the new functions.
127
Error message Cause Remedy
See
page
Device Over
The number of the connected HDMI
components is over the limit.
Reduce the number of the connected HDMI
components.
—
HDCP Error
HDCP authentication failed.
Check that the connected HDMI components support
the HDCP copy protection standards.
—
Problem Cause Remedy
See
page
The PC server/MCX-2000/
Internet Radio does not
function properly.
The IP address is not set properly. Set the DHCP server function of the router to ON.
Alternately, perform manual configuration
according to the current operating environment.
109
The network cable is not connected. Connect it properly.
30
The music in the PC
server cannot be played
back.
The PC does not have Windows Media
Connect 2.0 installed in it.
Install Windows Media Connect 2.0 in the PC.
—
The music is recorded in a format that
cannot be played on this unit. This unit
cannot play music formats other than
WMA, MP3 and WAV (PCM format).
Also note that it cannot play certain
music files even if these are recorded in
the WMA, MP3 or WAV format.
Play music recorded in a format that this unit is
compatible with.
—
The music is copyright-protected. This unit cannot play copyright-protected music.
—
Windows Media Connect
2.0 cannot be connected.
The Windows XP PC is logging on to a
domain.
Log on to the local machine instead of the
domain.
—
The MusicCAST server
cannot be connected.
You are attempting to connect to
MCX-1000. The MusicCAST server that
can be connected by this unit is
MCX-2000.
Use MCX-2000 or the PC server.
—
Auto Configuration is not executed. Execute “Auto Configure”.
79