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143 En
TROUBLESHOOTING
ADDITIONAL
INFORMATION
■ XM Satellite Radio (U.S.A. and Canada models only)
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel
display. In this case, read the cause and follow the corresponding remedies.
■ Remote control
Status message Cause Remedy
See
page
CHECK ANTENNA
The XM Passport and XM Passport Home
Dock are not connected to the XM jack of
this unit or do not work properly.
Check XM Passport and XM Passport Home Dock
connections and orient for the best reception level.
63
UPDATING
The XM user encryption code is being
updated.
Wait until the encryption code is updated.
—
NO SIGNAL
The signal is too weak. Adjust the orientation of the XM Passport System for
the best reception level.
63
LOADING
It takes longer than four seconds for audio
or text data to be decoded.
Wait until the decoding process has finished.
—
OFF AIR
The XM Satellite Radio channel you
selected is not currently broadcasting any
signals.
Check the channel number again or select another
XM Satellite Radio channel.
—
<XM> - - -
The Channel Station ID (SID) is no longer
available.
- - - / - - -
No artist name or song title is available.
<CAT> - - -
No channels are available for the selected
category.
Select another channel category by pressing
CATEGORY on the front panel (or A-E/CAT. j / i on
the remote control) repeatedly.
69
Problem Cause Remedy
See
page
The remote control
does not work or
function properly.
Wrong distance or angle. The remote control will function within a maximum
range of 6 m (20 ft) and no more than 30 degrees off-
axis from the front panel.
11
Direct sunlight or lighting (from an
inverter type of fluorescent lamp, etc.) is
striking the remote control sensor of this
unit.
Reposition this unit.
—
The batteries are weak. Replace all batteries.
11
The batteries do not last long and get
quickly exhausted.
Using alkaline batteries is strongly recommended.
—
The operation mode selector is set
incorrectly.
Set the operation mode selector correctly.
When operating this unit, set it to the AMP position.
When operating the component selected by the input
selector button, set it to the SOURCE position.
When operating the TV set in the DTV or PHONO
area, set it to the TV position.
—
The remote control code was not correctly
set.
Set the remote control code correctly using
“LIST OF REMOTE CONTROL CODES” at the end
of this manual.
120
Try setting another code of the same manufacturer
using “LIST OF REMOTE CONTROL CODES” at
the end of this manual.
120
The library code of the remote control and
the remote control ID of this unit do not
match.
Match the remote control ID of this unit with the
corresponding remote control library code.
121, 135