Filter
Top Products
Trouble-shooting
Many problems have a simple cause and a
correspondingly simple solution. The following chapter
describes a few difficulties you may encounter, and the
measures you need to take to cure them.
If you find it impossible to solve a problem with the help
of these notes please disconnect the unit from the mains
and ask your authorised specialist dealer for advice.
Problem: K1 AV does not switch on (screen and
button do not light up)
Cause: Mains cable not plugged in correctly.
Remedy: Check connections, push plugs in firmly.
Problem: No sound
The MONITOR LED on the screen is
glowing.
Cause: The K1 AV is set to MONITOR mode (tape
monitor).
Remedy: Switch off the MONITOR function by
pressing the button on the front
panel.
Problem: No sound
Cause 1: Loudspeaker output is switched off.
Remedy: Press the button on the remote control
handset to switch the loudspeaker output on.
Cause 2: No source device, or incorrect source
device selected.
Remedy: Select the correct source device.
Cause 3: The volume is set at too low a level.
Remedy: Increase the volume setting.
Problem: No sound from the centre loudspeaker
Cause 1: Centre speaker not activated in the
‘Amplifier Setup Menu’.
Remedy: In the Amplifier Setup Menu switch on the
Centre speaker (see chapter 'Amplifier
Setup Menu - Centre loudspeaker'.
Cause 2: The STEREO operating mode is selected.
Remedy: Press the green button on the
remote control handset to switch to one of
the modes 3CH MUSIC or 3CH MOVIE.
Problem: It is not possible to select the modes
3CH MUSIC and 3CH MOVIE.
Cause: The centre loudspeaker is not activated in
the Amplifier Setup Menu.
Remedy: Switch on the Centre speaker in the
Amplifier Setup Menu (see chapter
'Amplifier Setup Menu - Centre
loudspeaker').
Problem: Poor sound quality, inadequate bass
Cause: No sub-woofer connected, but it is not
switched off in the ‘Amplifier Setup Menu’.
Remedy: Disable the sub-woofer in the ‘Amplifier
Setup Menu’
(see the chapter 'Amplifier Setup Menu -
sub-woofer cut-off frequency').
Problem: Poor sound quality, distorted
reproduction
Cause: Very small loudspeakers (especially
satellite speakers) are easily overloaded by
loud low-frequency sound effects.
Remedy: It is really essential to use an active sub-
woofer in conjunction with SAT speakers.
If you are using SAT speakers, select the
SAT setting for these loudspeakers and
select a high sub-woofer cut-off frequency
(HIGH).
(see the following points in the chapter
'Amplifier Setup Menu':
• Main loudspeakers
• Centre loudspeaker
• Sub-woofer cut-off frequency)
Problem: Centre-stage sound events are not
reproduced, or are reproduced too
quietly.
Cause 1: No centre speaker connected, but the
Centre is not switched off in the ‘Amplifier
Setup Menu’.
Remedy: Switch off the Centre in the Amplifier Setup
Menu
(see chapter 'Amplifier Setup Menu -
Centre loudspeaker').
Cause:2: A centre speaker is connected to the
system, but the Centre is not activated in
the Amplifier Setup Menu.
Remedy: Switch the Centre on in the Amplifier Setup
Menu
(see chapter 'Amplifier Setup Menu -
Centre loudspeaker').
52