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Troubleshooting
63
GB
One of the following messages may appear or
flash in the display during operation.
DVD/VIDEO CD/CD/Super Audio
CD/MP3/JPEG
Cannot Play
• A disc that cannot be played was inserted
(page 6).
• A disc with an unsupported Region code was
inserted.
Data Error
• The MP3 audio track/JPEG image file you want to
play is broken.
• The data is not MPEG1 Audio Layer 3 data.
• The JPEG image file format does not conform to
DCF.
• The JPEG image file has the extension “.JPG” or
“.JPEG”, but is not in JPEG format.
No Disc
There is no disc in the unit.
Not in Use
You pressed an invalid button.
PASSWORD
Custom Parental Control is set.
Please Wait
The system is initializing itself.
Push STOP!
You pressed an invalid button.
Reading
The system is reading information of the disc. Some
buttons are not available.
INVALID
You pressed DISC SKIP or an invalid button.
Tuner
Complete!
The preset operation ended normally.
Timer
OFF TIME NG!
The Play Timer start and end times are set to the
same time.
When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
the screen and the front panel display. In this
case, check the following table.
Messages
Self-diagnosis Function
(When letters/numbers appear in the
display)
First 3
characters of
the service
number
Cause and/or corrective action
C 13 The disc is dirty.
,Clean the disc with a soft cloth .
C 31 The disc is not inserted correctly.
,Restart the system, then rensert
the disc correctly.
E XX
(xx is a number)
To prevent a malfunction, the
system has performed the self-
diagnosis function.
,Contact your nearest Sony
dealer or local authorized Sony
service facility and give the 5-
character service number.
Example: E 61 10