Onkyo TX-NR636 Stereo Receiver User Manual


 
Troubleshooting
55
Bluetooth connection can not be built
• When building a Bluetooth connection between this unit
and your Bluetooth-enabled device for the first time,
if the connection fails, select "7.Hardware Setup" - "
Bluetooth", execute "Clear" in "Pairing Information", turn
off and then on again your Bluetooth-enabled device to
clear the device name, and build the connection again.
• If there is a metallic object near the unit, Bluetooth
connection may not be possible as the metal can effect
on the radio wave.
• If the wireless LAN and Bluetooth connections are
used at the same time, try to connect the ETHERNET
port and router with the Ethernet cable after selecting
"7.Hardware Setup" - "Network" and changing "Wi-Fi" to
"Off (Wired)" for a better connection.
The Bluetooth Auto Reconnect function does not
work
• This function may not work depending on your
Bluetooth-enabled device.
In this case, play on your Bluetooth-enabled device after
pairing with this unit.
NET/USB Function
Can not access the network server
• When NET is blinking, the AV receiver is not properly
connected to the home network.
• Make sure your network server has been started up.
• Make sure your network server is properly connected to
the home network.
• Make sure your network server is correctly set.
• Make sure that the router LAN side port is properly
connected to the AV receiver.
• Make sure that the correct IP address is allocated in
"7.Hardware Setup" - "Network".
Playback stops while listening to music files on the
network server
• Make sure the network server is compatible with this
unit.
• When the PC is serving as the network server, try
quitting any application software other than the server
software (Windows Media Player 12 etc.).
• If the PC is downloading or copying large files, the
playback may be interrupted.
Can not access the Internet radio
• Certain network service or contents available through
the unit may not be accessible in case the service
provider terminates its service.
• If a specific radio station is unavailable for listening,
make sure the registered URL is correct, or whether the
format distributed from the radio station is supported by
the AV receiver.
• When NET is blinking, the AV receiver is not properly
connected to the home network.
• Make sure that your modem and router are properly
connected, and make sure they are both turned on.
• Make sure that connecting to Internet from other
components is possible. If connecting is not possible,
turn off all components connected to the network, wait
for a while, and then turn on the components again.
• Make sure that the router LAN side port is properly
connected to the AV receiver.
• Make sure that the correct IP address is allocated in
"7.Hardware Setup" - "Network".
• Depending on ISP, setting the proxy server is necessary.
• Make sure that the used router and/or modem is
supported by your ISP.
Can not connect to the AV receiver from a Web
browser
• Make sure that the IP address of the AV receiver is
correctly input to the Internet browser.
• When DHCP is used for allocating the IP address, the IP
address of this AV receiver may have been changed.
• Make sure that both AV receiver and PC are properly
connected to the network.
USB storage device is not displayed
• Make sure that USB storage device and USB cable are
securely plugged to the USB port of this AV receiver.
• Remove the USB storage device from the AV receiver
once, and then try re-connecting.
• Performance of the hard disk that receives power from
the USB port of the unit is not guaranteed.
• Depending on the type of format, the playback may not
be performed normally. Check the type of the file formats
that is supported.
• USB storage device with security functions may not be
played.
Others
Power consumption in standby mode
• In the following cases, the power consumption in
standby mode may reach up to a maximum of 5 W:
When "Network Standby" in "7.Hardware Setup" -
"Network" is set to "On".
When "HDMI CEC (RIHD)" is set to "On". (Depending
on the TV status, the AV receiver will enter normal
standby mode.)
The "HDMI Through" setting is set to other than "Off".
When "Wakeup via Bluetooth" in "7.Hardware Setup"
- "Bluetooth" is set to "On".
• The power consumption in standby mode may be larger
than the value above while the MHL (Mobile High-
definition Link) enabled mobile device connected to the
AUX INPUT HDMI/MHL jack is being charged.
The sound changes when I connect my headphones
• When a listening mode other than Direct, Pure Audio
(European, Australian and Asian models), or Mono is
selected, connecting a headphone automatically selects
Stereo.
The display does not work
• The display is turned off when the Pure Audio
(European, Australian and Asian models) listening mode
is selected.
How do I change the language of a multiplex source
• Select "Main" or "Sub" for "Multiplex Input Channel" in
"3.Audio Adjust" - "Multiplex/Mono".
The RI functions do not work
• To use RI, you must make an RI connection and an
analog audio (RCA) connection between the component
and AV receiver, even if they are connected digitally.
• While Zone 2 is selected, the RI functions do not work.
The functions System On/Auto Power On and Direct
Change do not work for components connected via RI
• These functions do not work when Zone 2 is turned on.
When performing Automatic Speaker Setup, the
measurement fails and the message "Ambient noise is
too high." is displayed.
• This can be caused by a malfunction in your speaker
unit. Check if the unit produces normal sounds.