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7645ProjPlan.fm Draft Document for Review May 23, 2008 10:14 am
18 Maximo Essentials V7.1 - Implementer’s Guide
Customer will follow processes as the tool guides them
Although the tool also support other operating system, database platforms and
leading application servers, these combinations can greatly impact the project
schedule. These parameters shall be carefully examined during the requirements
gathering.
Keeping the project simple, typically there will be the following phases in an
implementation:
Phase 1: Requirement Gathering and Analysis
Phase 2: Solution Design
Phase 3: Deployment
Phase 4: Testing and Go-Live
Phase 5: Support
The subsequent sections will talk about the people, process and technology that
are required in each of the above phases.
3.1 Required Skills
The project delivery team is most fundamental to success of a project. The exact
number of people required will vary with project, organization experience,
reusable components and methodology. Nevertheless, the people comprising the
team shall be playing the following roles:
Project Manager
The project manager shall perform the following activities:
Own the implementation end-to-end.
Be the single point of contact for the customer
Facilitate customer interactions.
Project status reporting.
Monitor project progress on regular intervals.
Escalate issues to the right people.
Change control agent for scope creep.
Make available resources, man and material, for the project.
Business Analyst
The business analyst is a functional person who understands the product and
also the customer’s domain. This person can speak with the customer in his
language and have the ability to translate customer’s requirements to the
technical team. This is a very key role and is vital to success of the project. The
following are the attributes of this role: