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8. Troubleshooting
8. Troubleshooting
Problem Likely Cause Things to Check
Reference
Page
Number
No image
The projector is not turned
on.
Is the projector’s lamp on? *18
The projector’s input source
isn’t switched to LAN.
Is the projector switched to
LAN?
*20, *21
Connection to the Network
The projector
that you want
to connect to is
nowhere to be
found on the
list of available
projectors
The computer and/or
projector’s network settings
are not configured correctly.
Check the network
configurations of the
computer and projector. If
you change the projector’s
settings, turn off the
projector’s AC power and
then turn it on again. If you
simply put the projector in
STANDBY power mode and
then turn it on again, the new
settings might not take effect.
–
Firewall software other than
Windows
®
Firewall is installed
in your computer.
Refer to the manual for the
rewall software and take
one of the following actions:
- Exclude the “LiveViewer”
from blocking item list
- Disable the rewall while
using the “LiveViewer”
–
Can't
communicate
The computer and/or
projector's network settings
are not congured correctly.
Check the network
configurations of the
computer and projector.
–
An access point is used, and
your computer is connected
to the access point via
wireless LAN.
Use network utilities that may
come with your computer
or wireless LAN card to
establish wireless network
connection. For detail,
refer to the manual of the
computer or the card.
–
(continued on next page) * User’s Manual - Operating Guide