HP (Hewlett-Packard) Tape Cassette Player User Manual


 
22
There are fatal or non-fatal errors for which you cannot find the cause
Other sources of information
If you experience problems using your tape drive after installation, use HP Library & Tape Tools to
help you diagnose the problem (see page 19).
You will also find troubleshooting information on the HP support web site: //www.hp.com/
support/dlt1 that takes you to HP’s Customer Care web site for a wide range of up-to-date
information about your product.
The SCSI bus might be improperly terminated. 1. If your HP Surestore DLT1 drive is the last or
only device on the SCSI bus, make sure the device
is properly terminated.
2. If your HP Surestore DLT1 drive is not the last or
only device on the SCSI bus, check all SCSI cable
connections and make sure the last device on the
SCSI bus is terminated.
The SCSI terminator might not be at the end of
the SCSI bus or more than two terminators
might be present on the SCSI bus.
Make sure the terminators are placed only at each
end of the SCSI bus--one at the host adapter and
one on the last device on the bus, both internal
and external.
The SCSI host adapter might be in a defective
expansion slot.
Move the SCSI host adapter to a different
expansion slot.
The SCSI bus might be too long Make sure the total length of the SCSI bus does not
exceed the ANSI SCSI standard of 3 meters (10
feet) for an SE bus, 12 meters (40 feet) for an LVD
SCSI bus with multiple devices, or 25 meters (82
feet) for an LVD SCSI bus with a single device.
Possible reason Recommended action
The SCSI bus might be improperly terminated. 1. If your HP Surestore DLT1 drive is the last or
only device on the SCSI bus, make sure the drive is
properly terminated. Make sure only the last
device is terminated.
2. If your HP Surestore DLT1 drive is not the last or
only device on the SCSI bus, check all SCSI cable
connections and make sure the last device on the
SCSI bus is terminated.
The AC power source may not be properly
grounded (HP Surestore DLT1e desktop drive
only.)
1. Plug the HP Surestore DLT1e Desktop Drive’s
power cable into a power outlet on the same
circuit as the host server or workstation.
2. Plug the HP Surestore DLT1e Desktop Drive’s
power cable into a different power outlet.