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C. Troubleshooting
C. TROUBLESHOOTING
C.1 Error codes
Overview
The following table gives an overview of some important error codes displayed on the LED display of the projector.
Error code Description
Caused by
Action
2002
lamp start failed
• hot restrike
• lamp with many strikes
• maximum run time exceeded
• Let cool down the lamp for at
least 3 minutes.
• Replace the lamp with a new
one
6000 tilt switch
tilt angle is out of specifications
• Correct projection installation.
• Change the tilting so that the
tilt angle becomes within the
specifications..
5002 ambient overtemperature ambient temperature sensed by
the projector is above 45°C
Cool down the installation
environment.
1100 Lamp overtemperature lamp to hot Let cool down the lamp
3004
Top fan error fan is not turning
failure
Call a qualified service engineer
3005
Anode fan error fan is not turning
failure
Call a qualified service engineer
3006
Cathode fan error fan is not turning
failure
Call a qualified service engineer
2000
No LPS detected
no communication with lamp power
supply
Call a qualified service engineer
2506
Lamp ignition failed
• hot restrike
• lamp with many strikes
• maximum run time exceeded
• Let cool down the lamp for at
least 3 minutes.
• Replace the lamp with a new
one
If problem persists, call a qualified
service engineer
5001 DMD temperature
• temperature of one or more
DMD’sistoohigh
• temperature of one or more
DMD’s is too low
Let cool down the projector. If it
persists, call a qualified service
engineer
1102
Lamp insertion not OK
• Lamp not fully inserted
• Screws not fully tightened
• Check the lamp insertion
• Tighten the screws
4004
SMPS EEPROM corrupt
•noEEPROMonSMPS
• Wrong programmed
EEPROM on SMPS
Download correct software
4108
GroupFan1voltagetoolow Call a qualified service engineer
4109
GroupFan2voltagetoolow Call a qualified service engineer
4110
GroupFan3voltagetoolow Call a qualified service engineer
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