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Chapter 9 Other Information
If you experience any of the following difficulties while
using the Unit, use this troubleshooting guide to help you
to remedy the problem. Should any problem persist,
consult your nearest installer.
Power
The power is not turned on.
, Check that the AC power cord is connected
securely.
Picture
There is no picture.
, The video connecting cords are not connected
securely.
, The video connecting cords are damaged.
, The Unit is not connected to the correct TV input
jack (page 10).
, The video input on the TV is not set so that you
can view pictures from the Unit.
, Check the connection to your TV (page 10) and
switch the input selector on your TV so that the
signal from the Unit appears on the TV screen.
Picture noise appears.
, The disc is dirty or flawed.
, If the picture output from your Unit goes through
your VCR to get to your TV, the copy-protection
signal applied to some DVD programs could affect
picture quality. If you still experience problems
even when you connect your Unit directly to your
TV, try connecting your Unit to your TV's S VIDEO
input (page 10).
Even though you set the aspect ratio in “TV
Type” of “General Setup,” the picture does not
fill the screen.
, The aspect ratio on the disc is fixed.
The picture is not displayed correctly.
The Unit and the TV are not synchronized.
, Check the “TV Type” setting in “General Setup”
(page 28).
(TV in North America uses the NTSC color
system).
Troubleshooting
IMPORTANT NOTICE
Caution: This Unit is capable of holding a still video
image or on-screen display image on your television
screen indefinitely. If you leave the still video image or on-
screen display image displayed on your TV for an
extended period of time, you risk permanent damage to
your television screen. Plasma display panel televisions
and projection televisions are susceptible to this.
If you have any questions or problems concerning your
Unit, please consult your nearest Sony dealer.
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