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Limited Warranty
AVC MULTIMEDIA (“AVC”) makes the following limited warranty. This limited warranty extend to the
original consumer purchaser and is limited to non-commercial use of the product.
One Year Parts & Labor Warranty
AVC products purchased in the United States or Canada are warranted to be free from defects in
materials or workmanship for a period of one year from the date of their original retail purchase. If the
unit fails to conform to this warranty, we will service the product using new or refurbished parts and
products, at AVC’s sole discretion.
During a period of one year from the e ective warranty date, AVC will provide, when needed, service labor
to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United
States or Canada, you must rst call our Customer Support Center at 1-877-252-6873, during the hours
listed in the box below. The determination of service will be made by AVC Customer Support. PLEASE
DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured
replacements for defective parts or products will be used for repairs by AVC at its designated Service
Center for one year from the e ective warranty date. Such replacement parts or products are warranted
for an additional one year from the date of repair or replacement. The Customer will be required to ship
the unit to the Service Center indicated at the time Customer Support is contacted to make the necessary
repairs. The customer is responsible for all transportation charges to the service facility.
Packaging and Shipping Instruction
When you send the product to the AVC service facility you must use the original carton box and packing
material or an equivalent as designated by AVC.
Your Responsibility
(1) You must retain the original sale receipt to provide proof of purchase.
(2) These warranties are e ective only if the product is purchased and operated in the United States or
Canada.
(3) Warranties extend only to defects in material or workmanship, and do not extend to any product
or parts which have been lost or discarded, or damage to product or parts caused by misuse,
accident, improper operation or maintenance, or use in violation of instructions provided with the
product, or to product which has been altered or modi ed without authorization of AVC, or to
products or parts thereof which have had the serial number removed or changed.
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