RCA RTB1100 Home Theater System User Manual


 
After connecting to the Internet, cannot down-
load a  le
Erase BD Storage.
Make sure that the internet connection is work-
ing.
Try a di erent USB  ash drive.
File was downloaded, but playback from  le
pauses
Make sure that the USB  ash drive is a USB 2.0
device. Using a USB1.1 device may cause paus-
ing.
Try a di erent USB  ash drive.
There is no picture.
Check that the TV is operating correctly.
Check the connections.
• Select the AV input assigned to the unit on the
TV.
• Replace the HDMI cable with a better one. A
bad HDMI cable can cause loss of video.
The picture is of poor quality (with snow or
lines).
Check the connections.
There is no sound or the sound is of poor quality.
Check the connections.
Make sure the speakers are connected.
Make sure the MUTE function is not on.
No surround sound.
• Check to see if system is actually in full Sur-
round mode. To do this, press the SURROUND
button on the remote control - the front panel
display should indicate the current setting. If
current setting is STEREO, the surround speak-
ers and center speaker will be inactive. Press
/ button to change surround mode accord-
ingly instead of STEREO.
Note: Di erent  le/disc can have di erent au-
dio type. Press SURROUND button on remote
control follow by or buttons can select
the among available surround modes with
showing on front display.
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The unit does not switch on.
Make sure it is plugged in.
Press STANDBY/ON button on the remote con-
trol or ON/STANDBY button on the front of the
unit.
The device switches o spontaneously.
• The devices switches o automatically when it
is in STOP mode for more than 30 minutes with-
out any user intervention. Switch it on again.
It might be impossible to read the disc.
Insert the disc with the printed side facing up.
• Check that the disc can actually be played by
this device.
Clean the disc.
Blu-ray Disc or DVD does not play
Make sure that the disc has the correct region
code.
Some Blu-ray discs will only play over an HDMI
connection.
Picture-in-Picture(PiP) does not work on a Blu-
ray Disc
Make sure that the disc supports PiP mode.
When playing a BD-Live disc, the screen is
black
Erase BD Storage.
Make sure that the internet connection is work-
ing.
Make sure that the internet cable is connected
securely and correctly to the unit and the inter-
net jack. Some discs require an Internet con-
nection to play.
Cannot connect to the internet
Make sure that the Internet connection is set up
correctly.
Test the Internet connection to make sure that
it is working.
Make sure that the BD-Live Internet Access op-
tion is not set to Prohibit Access.
Make sure that the disc your are playing is a le-
gal copy.
Troubleshooting
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