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62 Maintenance and Troubleshooting
E. CLEANING THE INK CARTRIDGES
It may be necessary to clean the ink cartridge nozzles if you
notice reduced print quality, or if you suspect an cartridge
nozzle has become slightly dried out or clogged. If you are
having print quality problems, follow the steps below:
1. Remove the print cartridges.
2. Moisten a lint-free cloth with water.
3. Hold the cloth against the
nozzles for three seconds.
This will “wick” some
additional ink onto the
damp cloth.
4. Wipe in the direction shown.
5. Repeat the process.
F. CLEARING A MEDIA JAM
If a disc should become jammed inside the printing area of the
Publisher, with the lid closed press the Cartridge Button. This
will eject the Printer Tray. Then open the lid. The Cartridge
Carrier will move to the center position automatically.
WAIT FOR THE CARTRIDGE CARRIER TO STOP MOVING!
Then carefully move the cartridge carrier assembly to the left
to gain access to the printer tray.
G. TECHNICAL SUPPORT
If you have difficulties in operating your Publisher, the
procedures in this manual and the PrimoDVD software
User's Guide should, in most cases, solve the problem. If you
still have difficulty, contact the technical support number
listed on the insert included in the supply pack that came
with your Publisher.
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