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Problem Solving
Troubleshooting
When the indicators provide no help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages
given for each problem.
Problems relating to images
■ No images appear
●No images appear p.39
Projection does not start, the projection area is
completely black, the projection area is
completely blue, etc.
●Moving images are not displayed
p.40
Moving images played on computer are not
displayed.
●The message "Not Supported" is
displayed p.40
●The message "No Signal" is displayed
p.41
●Images are fuzzy or out of focus p.41
●Interference or distortion appear in
images p.41
Problems such as interference, distortion or
black & white checked patterns appear.
●Image is truncated (large) or
small p.42
Only part of the image is displayed.
●Image colors are not right p.42
The whole image appears purplish or
greenish, images are black & white, colors
appear dull, etc.
(Computer monitors and LCD screens have
different color reproduction performance, so
that the colors projected by the projector and
the colors appearing on the monitor may not
necessarily match, but this is not a sign of a
problem.)
●Images appear dark p.43
●Projection stops automatically p.43
●Power does not turn on p.43 ●The remote control does not
work p.44
Have you pressed the [Power]
button?
Press on the remote control or on the projector’s control
panel.
Is the main power switch
turned off?
Turn on the main power switch at the rear of the projector.
Are all of the indicators
switched off?
Disconnect the power cable and then reconnect it. p.14
Check the circuit breaker to see if power is being supplied.
Is blank mode active? Press on the remote control to cancel the blank function.
Is a video signal being input? Check that the power for the connected equipment is turned on. If
the "Messages" menu command has been set to "On", messages
relating to the image signals will be displayed.
"Settings" - "Display" - "Messages" p.34
Problems relating to images
Problems when projection starts
Problems with the remote control