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Troubleshooting
Problem Solving
Reading the indicators
The projector indicates its status using the indicators.
(the icon and the around the button) and
(the icon) light and flash, and lights and flashes in
red according to the current status.
The following tables show what the indicators mean and
how to remedy the problems that they indicate.
* If all indicators are switched off, check that the power
cable is connected correctly and that the main power
switch is on.
When the (warning) indicator is lit or flashing
: Lit : Flashing : Off
Internal problem
Fan problem /
Sensor problem
Lamp problem / Lamp on error
Check if the lamp is broken. p.48
Clean the air filter. p.45
When using above an altitude of about 1500 m, make sure you set the "High Altitude Mode" to
"On". p.34
High internal temperature
(overheating)
The lamp will switch off
automatically and projection will
stop. Wait for approximately 5
minutes. When the cooling fan
stops, turn off the main power
switch at the rear of the projector.
High-speed cooling in
progress
You can continue using the
projector, but if the temperature
rises again, it will switch off
automatically.
(operation) indicator
(warning) indicator
warning/problem
Red
Red
Red
Red
Disconnect the power cable from the
electrical outlet. Then contact your local
dealer or the nearest address provided in
the Support and Service Guide.
Epson
Projector Contact List
Red
Red
Replace the lamp
and then turn the
power on.
If the problem is still not solved after the lamp is
replaced, stop using the projector and disconnect the
power cable from the electrical outlet. Then
contact
your local dealer or the nearest address provided
in the Support and Service Guide.
Epson
Projector Contact List
If the lamp is
not broken
Contact your local dealer or the nearest address provided in the Epson
Projector Contact List.
If the lamp is
broken
Red
• If the projector is
installed against a
wall, leave a space
of 20 cm or more
between it and the
wall.
• Clean the air filters
if they are blocked.
p.45
If the problem is not solved
when the power is turned
back on, stop using the
projector, turn off the main
power switch, and
disconnect the power
cable from the electrical
outlet. Then
contact your
local dealer or the nearest
address provided in the
Support and Service
Guide.
Epson
Projector Contact List
Orange