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Appendix
32
P 64 Digital Audio Matrix
Owner’s manual
5.2 Troubleshootings
Problem: It is not possible to establish a connection with the P 64 via IRIS-Net.
Host not
reachable
(Timeout)
P64
activated?
Switch on
P64
IP address in
IRIS correct?
Find out IP
address
Correct IP
address
P64
online?
PING to IP address
successful?
Call DC
support
Problem
solved
Check Network-
configuration of PC
yes
no
unknownno
yes
yes
no
yes
no
P64
online?
yes
no
P64
online?
More than one
P64 connected?
yes
no
Ruling Out Duplicate
IP addresses
P64
online?
yes
yes
Check Physical
Connectivity Problems
no
P64
online?
yes
Using Hub/
Switch?
no
P64
online?
Connect directly
yes
no
yes
no
no