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Troubleshooting
3M™ Drive-Thru Systems Model G5 and Model XT-1
Operating Instructions
November 6 2014 – Revision 2.1
Page 55 of 77
Troubleshooting
Headset Indicator Lights
The following table describes the operating modes of the headsets according to the indicator lights.
Use it as a troubleshooting reference.
XT
-
1Headset Indicator Light Modes
Indicator
Mode D
escription
Off (no light) Indicates power is off. It will turn off automatically if it fails to
register within two minutes or if the battery dies.
Solid Green Headset is signed on, standby, Lane 1.
Solid Amber Headset is signed on, standby, Lane 2.
Solid Red Headset is in transmit mode.
Flashing Green
(changed from flashing amber)
Headset has not registered, but found an open base to which it will
try to register.
Flashing Green
(immediately after power on)
Headset is registered but has not yet synchronized or signed on to
the base station.
Flashing Amber Headset is not registered and has not found a base station.
Steadily Flashing Red Headset is the active order taker, but the outbound talk to the
customer is muted.
Single Red Flash
(changed from flashing green)
Headset has successfully synchronized and signed on with a base
station (“Lane 1” or “Lane 2” will also be heard in the earpiece).
Alternating Flashing Green and Amber Page Monitor Mode.
Red – Orange – Red – Green -
Red – Orange – Red – Green..
Headset registered to four base stations.
Perform the following procedure to clear the headset registration
data:
1. Start with the Headset powered on.
It does not have to be in sync with any
Base Station.
2. Press and HOLD the power button.
3. Press and release the T1 button 2 times.
4. Press and release the T2 button 2 times.
5. Release the power button.
The Headset LED will illuminate to solid red for 2 seconds and
then it has been cleared.
Red + 4sec blank +
Red + 4sec blank……..
The Base Station you are trying to register your headset to, has
more than 20 headsets registered already
Follow the steps below to remove any registered headsets that are
not in use any more.
1. Log into the Base Station
2. Press the Mode key till you see the System
Menu
3. Select 04 Registration
4. Select 02 Remove Headsets.
3. Scroll to the number of the headset you
want to un-register.
4. Press Enter.