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111
TROUBLESHOOTING
ADDITIONAL
INFORMATION
Problem Cause Remedy
See
page
The sound suddenly
goes off.
The protection circuitry has been activated
because of a short circuit, etc.
Check that the impedance selector setting is correct.
31
Check the speaker wires are not touching each other
and then turn this unit back on.
—
The sleep timer has turned the unit off. Turn on the power, and play the source again.
—
The sound is muted. Press MUTE to cancel a mute.
38
Only the speaker on
one side can be
heard.
Incorrect cable connections. Connect the cables properly. If the problem persists,
the cables may be defective.
20
Incorrect balance settings in the OSD
menu.
Adjust the SP LEVEL settings.
80
Only the center
speaker outputs
substantial sound.
When playing a monaural source with a
CINEMA DSP program, the source signal
is directed to the center channel, and the
front and surround speakers output effect
sounds.
No sound from the
effect speakers
The sound field programs are turned off. Press STRAIGHT (EFFECT) to turn them on.
42
You are using a source or program
combination that does not output sound
from all channels.
Try another sound field program.
36
No sound from the
center speaker
The output level of the center speaker is
set to minimum.
Raise the level of the center speaker.
80
CENTER SP is set to NONE in
SPEAKER SET.
Select the appropriate setting for the center speaker.
78
One of the HiFi DSP programs (except for
7ch Stereo) has been selected.
Try another sound field program.
36
No sound from the
surround speakers
The output level of the surround speakers
is set to minimum.
Raise the output level of the surround speakers.
80
SUR. L/R SP is set to NONE in
SPEAKER SET.
Select the appropriate setting for the surround left and
right speakers.
78
A monaural or stereo source is being
played with STRAIGHT.
Press STRAIGHT (EFFECT) to turn on the sound
fields.
—
No sound from the
surround back
speakers
Presence speakers are selected. Select SB in PRIORITY.
79
SUR. L/R SP is set to NONE in
SPEAKER SET.
If the surround left and right speakers are set to
NONE, surround back speakers are automatically set
to NONE. Select the appropriate setting for the
surround left and right speakers.
78
SB L/R SP is set to NONE in SPEAKER
SET.
Select SMLx1, SMLx2, LRGx1 or LRGx2.
79
No sound from the
subwoofer
LFE/BASS OUT is set to FRONT when a
Dolby Digital or DTS signal is being
played.
Select SWFR or BOTH.
78
LFE/BASS OUT is set to SWFR or
FRONT when a 2-channel source is being
played.
Select BOTH.
78
The source does not contain low bass
signals.