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Troubleshooting
Short message
displays do not
appear in the video
monitor.
“Short Message” is set to “Off”. Set “Short Message” to “On”.
90
“Conversion” is set to “Off”. Set “Conversion” to “On”.
89
The signals input at the HDMI input jacks
are being output at the HDMI OUT jack.
HDTV video signals are being input.
The sound suddenly
goes off.
The protection circuitry has been activated
because of a short circuit, etc.
Check that the speaker impedance setting is correct.
33, 122
Check that the speaker wires are not touching each
other and then turn this unit back on.
—
The sleep timer has turned off this unit. Turn on this unit, and play the source again.
—
The sound is muted.
Press
E
MUTE or
C
VOLUME +/– on the remote
control to resume audio output.
43
Sound is heard from
the speaker on one
side only.
Incorrect cable connections. Connect the cables properly. If the problem persists,
the cables may be defective.
15
Incorrect settings in “Speaker Level”. Adjust the “Speaker Level” settings.
94
Only the center
speaker outputs
substantial sound.
When playing a monaural source with a
CINEMA DSP program, the source signal
is directed to the center channel, and the
front and surround speakers output effect
sounds.
No sound is heard
from the center
speaker.
“Center” in “Speaker Set” is set to “None”.
Set “Center” to “Small” or “Large”.
92
One of the HiFi DSP programs (except for
“7ch Stereo”) has been selected and
analog 2-channel source is being input
Try another sound field program if you want to output
sound from the center speaker.
45
No sound is heard
from the presence
speakers.
The sound field programs are turned off.
Press
P
STRAIGHT to turn them on.
50
You are using a source or program
combination that does not output sound
from all channels.
Try another sound field program.
41
No sound is heard
from the surround
speakers.
“Surround” in “Speaker Set” is set to “None”.
Set “Surround” to “Small” or “Large”.
92
This unit is in the “STRAIGHT” mode
and a monaural source is being played
back.
Press
P
STRAIGHT on the front panel so that
“STRAIGHT” disappears from the front panel
display.
50
No sound is heard
from the subwoofer.
“Bass Out” in “Speaker Set” is set to
“Front” when a Dolby Digital or DTS
signal is being played.
Set “Bass Out” to “SWFR” or “Both”.
92
“Bass Out” in “Speaker Set” is set to
“SWFR” or “Front” when a 2-channel
source is being played.
Set “Bass Out” to “Both”.
92
The source does not contain low-
frequency signals.
No sound is heard
from the surround
back speakers.
“Surround” in “Speaker Set” is set to
“None” and “Surround Back” is
automatically set to “None”.
Set “Surround” and “Surround Back” to a setting
other than “None”.
92
“Surround Back” in “Speaker Set” is set to
“None”.
Set “Surround Back” to a setting other than “None”.
92
CINEMA DSP 3D mode is active. Set the CINEMA DSP 3D mode to “OFF”. 50
Problem Cause Remedy
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