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Troubleshooting
37
GB
Play does not start.
• Open the disc tray and check whether a disc is
loaded.
• Wipe the disc clean (see page 41).
• Replace the disc.
• Place the disc correctly in the center of the tray.
• Place the disc in the tray with the label side up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a
few hours until the moisture evaporates.
• Press CD NX to start play.
The sound skips.
• Wipe the disc clean (see page 41).
• Replace the disc.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the system,
or placing them on separate stands.
• When you listen to a track with bass sounds at
high volume, the speaker vibration may cause the
sound to skip.
Play does not start from the first track.
• Press PLAY MODE/TUNING MODE in stop
mode repeatedly until “PROGRAM” or
“SHUFFLE” disappears to return to Normal
Play.
The disc tray does not open and “LOCKED”
appears.
• Contact your Sony dealer or local authorized
Sony service facility.
MP3 files cannot be played back.
• Recording was not performed according to the
ISO 9660 level 1 or level 2 format.
• The file extension “.MP3” is not added to the file
name.
• Files are not stored in MP3 format.
• Discs containing files other than MPEG 1 Layer-
3 will not be played.
• Files smaller than 64 kbytes will not be played.
MP3 files take longer to play back than others.
After the unit read all files on the disc, playback
may take more time than usual if:
– the number of folders or files on the disc is very
large.
– the folder and file organization structure is very
complicated.
The folder title, track title and ID3 tag do not
appear correctly.
• The disc was not recorded in conformance with
ISO 9660 level 1. Use a disc that conforms with
ISO 9660 level 1.
The folder title, track title and ID3 tag appear as
spaces. The CD-TEXT characters do not appear
correctly.
• This system can display only the ASCll character
code correctly. Other characters may appear
incorrectly.
About ID3 tag version 2
Although not a malfunction, the following occurs
when an MP3 file containing ID3 tag ver. 2 is
played:
– When skipping a portion of ID3 tag ver. 2 (at the
beginning of the track), sound is not output.
Skip time changes depending on ID3 tag ver. 2
capacity.
Example: At 64 kbytes, it is about 2 seconds
(with RealJukebox*).
– When skipping a portion of ID3 tag ver. 2, the
displayed elapsed playing time is inaccurate.
For MP3 files of a bit rate other than 128 kbps,
time is not displayed accurately during playback.
– When an MP3 file is created with MP3
conversion software (ex. RealJukebox*), ID3 tag
ver. 2 will automatically be written.
* “RealJukebox” is a registered trademark of
RealNetworks, Inc.
As of December, 2001
continued