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Additional Information
The iPhone/iPod cannot be operated.
• Check that you have removed the protect
case of the iPhone/iPod.
• Depending on the contents of the iPhone/
iPod, it may take time to start playback.
• Turn off the receiver, then disconnect the
iPhone/iPod. Turn on the receiver again
and reconnect the iPhone/iPod.
• You are using an unsupported iPhone/
iPod. See “Compatible iPhone/iPod
models” (page 60) for the supported
device types.
The ring volume of the iPhone does not
change.
• Adjust the ring volume using the controls
on the iPhone.
Cannot connect to the network.
• Check the network connection (page 45)
and the Network Settings menu
(page 115).
Cannot find the server.
• Search the server using “Connection
Server Settings” in the Network Settings
menu (page 115).
• Check the following:
– Is the router turned on?
– If there is another device between the
receiver and the router, check that
device is turned on.
– Are all of the cables connected correctly
and securely?
– Is the settings to make sure that they
match the router’s settings (DHCP or
fixed IP address)?
• When using a computer, check the
following:
– The built-in firewall settings for the
computer’s operating system.
– The firewall settings of your security
software. To check the firewall settings
of your security software, refer to your
security software’s Help section.
• Register the receiver with the server. For
details, refer to the instructions supplied
with the server.
• Wait for a few moments, and then try
connecting to the server again.
Cannot find or play back the content on
the server.
• On the “My Music,” “My Photo,” and “My
Video” screens, the receiver displays only
the content that can be played back with
the receiver from among the content
offered by the server within the DLNA
guidelines.
• There may be content that is not played
back or displayed even if that content is
defined in the DLNA guidelines.
Cannot access the receiver from “ES
Remote” or the DLNA controller.
• Make sure the controller you want to use is
set to “Allow” in “Renderer Access
Control” (page 115).
• If you set “Auto Access Permission” to
“On” in “Renderer Options” (page 115),
any controller detected can be available
automatically.
• Is the network controller listed on
“Renderer Options,” and is it set to
“Allow”?
If the box is not checked, check the box for
“Auto Access Permission,” and return to
the home menu. Then, operate the receiver
using the network controller once, and
then uncheck the box for “Auto Access
Permission,” if necessary.
• If the network controller is a computer
software controller, is the software filtered
by antivirus software or firewall software?
Permit UPnP communications between
the software and the receiver. For details,
refer to the operating instructions of the
antivirus software, firewall software, or
network controller software.
Network