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Techno Tidbits & Problem-solving
Video
No image is output when a
function is selected.
There is no image coming
from the selected
component video jacks.
Can't record video.
Input/display
The display is dark.
You can't get DIGITAL to
come up when using the
SIGNAL SELECT button.
The digital format indicator
doesn't light up even when
playing a non-PCM digital
source.
A compressed digital source
is being played, but the
digital format indicators
don't light up.
During playback of a
compressed digital source,
the 2 PRO LOGIC or NEO:6
indicators show in the
display.
During playback of a
Surround EX or DTS ES
source on the AUTO setting,
the EX and ES indicators
won't light.
During playback of a
Surround EX or DTS ES
source on the AUTO setting,
the EX and ES indicators
light, but the signal is not
properly processed.
• Improper connections.
• The input source is not properly selected.
• The video input selected on the TV
monitor is incorrect.
• The TV or monitor is hooked up with cord
that is different than that used for the video
player.
• The component video setting is
incorrect.
• The type of cord connected to the TV
doesn't match your video input settings.
• The source is copy protected.
• You are trying to record a source
connected to the component video jacks.
• The recorder's video input is hooked up
using a different type of cord to the source
video output.
• The display DIMMER button is pushed.
• Either the digital connections or the
DIGITAL IN SELECT is incorrect.
• Tape 2 MONITOR is on.
• MULTI CH IN mode is on.
• The player is paused or stopped.
• There is a mistake in the player settings
for audio output.
• Although it's a non-PCM digital source
there is a possibility the present track is not
the proper format (5.1, 6.1, or 7.1 channel).
• The digital signal is not being sent with
the source.
• The audio is in two channel format.
• It has already been Dolby surround
encoded.
• The source may be 6.1 playback
compatible, but there is no signal from the
source to indicate this.
• The listening mode is set incorrectly for
the source.
• Make sure the component is connected
correctly (see p.16, 17-19).
• Press the correct function button.
• Please read the TV monitor manual and
change the settings accordingly.
• Use the same cable to connect to your
TV and all your video equipment (see p.16-
23).
• Select the correct C'NENT VIDEO IN
setting (see p.89).
• Change the settings to match the cord
connected (see p.16-23).
• You can't record sources that have been
copy protected.
• Connect the component with S video or
composite video cords (see p.16-23).
• Hook up the source and the recorder
using the same type of video cord.
• Press DIMMER on the remote control
repeatedly to return to the default setting
(see p.56).
• Make sure the digital connections (see
p.17-19 & 22-23) and the DIGITAL IN
SELECT (see p.88) is done correctly.
• Press the Tape 2 MONITOR button so it
goes into the off setting (see p.54) .
• Turn MULTI CH IN mode off (see p.53) .
• Play the source.
• Fix the audio settings (check the manual
that came with your DVD player).
• There is no problem. The indicator won't
light when the track is not a compressed
digital source.
• Choose DIGITAL or AUTO with the signal
select button (see p.45).
• This is not a malfunction. Check the
manufacturer information for the source.
• Switch the LISTENING CH SELECT to
7.1 and switch to the THX Surround EX or
Standard TX listening mode see p.43 & 44).
• Switch the LISTENING CH SELECT to
AUTO and select HOME THX or
STANDARD listening modes (see p.43 &
44).
• Switch the LISTENING CH SELECT to
7.1 and switch to the THX Surround EX or
Standard TX listening mode (see p.43 & 44).
Symptom Cause Remedy