49Frequentlyaskedquestions
ENGLISH
10 Frequently asked
questions
Connection
On-screen display working but there is no
reception
Checktheinstallationandseeretunepage11.
Intermittent reception
Checkallconnectionsandcables
Aerialcouldalsobetherootcauseofissues.
The picture is not sharp and on-screen
text is difcult to read
•Change the TV scart output setting to
RGBfromtheSystemsettingsscreen
•RefertoyourTVusermanual
•UsetheSCARTcablesuppliedwiththe
Digital Terrestrial Receiver
What is HDMI?
High-DenitionMultimediaInterface(HDMI)is
ahigh-speeddigitalinterfacethatcantransmit
uncompressedhighdenitionvideoanddigital
multichannelaudio.Itdeliversperfectpicture
andsoundquality,completelyfreefromnoise.
HDMIisfullybackwardcompatiblewithDVI
Why does it take so long to display the
contents of my USB device?
• Thiscouldbeduetothelargenumberof
les(>500les/folders)orsizeoftheles
(>1MB)
• Therecouldbeothernon-supportedlesin
the device that the system is trying to read/
display
• FilesystemmustbeFAT16orFAT32
• DevicemustbeUSB2.0
No sound Nor picture but the front panel
LED is lit in red
Press onthefrontpanel.
Set-up
The LED on the front panel does not light
up after 5 secondes.
• Checkthatthepowercordiscorrectly
connected. Disconnect this cord and
reconnect it to ensure it is in place
• Checkthatpowerisavailableatthewall
socket
No sound or picture but the front panel
LED is blinking green
Pressthered-colouredkey,andthenenteryour
PIN Code to disable protection.
The remote control does not operate the
Digital Terrestrial Receiver
• Pressstopbuttontoverifyifyouarenotin
playback
• MakesuretheDigitalTerrestrialReceiveris
onSTB:pressSelectbutton,theSTBmust
behighlightedonthesmallscreenofthe
remote.Ifnotargetishighlightedcheckthe
batteries,pressSelectagaintohighlightSTB.
• Makesureyouarepointingyourremote
controlatthefrontpaneloftheDigital
Terrestrial Receiver
You cannot nd all the channels you think
should be available.
Try re-tuning the Digital Terrestrial Receiver,
followingtherelevantstepsinchapterInstall.
Checkinthe800range.
Ifyouarestillmissingchannels,callyour
customer service adviser.
Even if you use the numerical keys, you
cannot access a particular channel.
Enter your PIN Code to access the channel or
unlockit.ThedefaultPINCodeis0000.
You set a recording but did not record
what you wanted.
Makesurethatyourrecorderdidnotgetmore
than two records to do at the same time.
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