Filter
Top Products
Chapter 5 Maintenance — Troubleshooting
150 - ENGLISH
Troubleshooting
Review the following points. For details, see the corresponding pages.
Problems Points to be checked Page
Power does not turn on.
f Is the power plug rmly inserted into the outlet? ―
f Is the <MAIN POWER> switch set to <OFF>? 50
f Is the wall outlet supplying electricity? ―
f Have the circuit breakers tripped? ―
f Are the lamp indicators <LAMP1>/<LAMP2>/<LAMP3>/<LAMP4> or the
temperature indicator <TEMP> lit or blinking?
141
f Is the lamp unit and the lamp unit cover attached securely? 147
f Is the power supply voltage proper (AC 200 V - 240 V)? 170
No image appears.
f Are connections to external devices correctly performed? 43
f Is the input selection setting correct? 56
f Is the [BRIGHTNESS] adjustment setting at a minimum? 65
f Is the external device that is connected to the projector working properly? ―
f Is the shutter function in use? 55
f If the power indicator <ON (G)/STANDBY (R)> is blinking in red, consult your dealer. ―
f Is the lens cover still attached to the lens? 48
Image is fuzzy.
f Is the lens focus set correctly? 51
f Is the projection distance appropriate? 36
f Is the lens dirty? 21
f Is the projector installed perpendicular to the screen? ―
Color is pale or grayish.
f Are [COLOR] and [TINT] adjusted correctly? 65
f Is the external device connected to the projector adjusted correctly? 43
f Is the RGB cable damaged? ―
Remote control does not
respond.
f Are the batteries depleted? ―
f Is the polarity of the batteries set correctly? 32
f Are there any obstructions between the remote control and the remote control
signal receiver of the projector?
27
f Is the remote control being used beyond its effective operation range? 28
f Are other forms of light, such as uorescent light, affecting the projection? 28
f Is the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to
[DISABLE]?
119
f Is the <REMOTE 2 IN> terminal used for contact control? 165
f Is the ID number setting operation correct? 32
Menu screen does not
appear.
f Is the on-screen display function turned off (hidden)? 89
Buttons on the control
panel do not operate.
f Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to
[DISABLE]?
119
f Is the <REMOTE 2 IN> terminal used for contact control? 165
Image does not display
correctly.
f Is the [SYSTEM SELECTOR] selection set correctly? 70
f Is there a problem with the video tape or other image sources? ―
f Is a signal which is not compatible with the projector being input? 168
Image from a computer
does not appear.
f Is the cable too long? (For D-Sub cables, the cable length should be 10 m (32'10")
or shorter.)
―
f Is the external video output on the laptop computer set correctly? (Ex.: The external
output settings may be switched by pressing the “Fn” + “F3” or “Fn” + “F10”
simultaneously. Since the method varies depending on the computer type, refer to
the user manual provided with your computer.)
―
Image output from DVI-D
of the computer does not
appear.
f Is [DVI-D IN] set to [EDID3] or [EDID2:PC]? 87
f The graphics accelerator driver of the computer may need to be updated to the
latest version.
―
f The computer may need to be restarted after performing the [DVI-D IN] setting. 87
Video from HDMI
compatible device does
not appear or it appears
jumbled.
f Is the HDMI cable connected securely? 43
f Turn the power of the projector and the external device off and on. ―
f Is a signal which is not compatible with the projector being input? 168
Cannot control the
projector with Art-Net.
f Is [Art-Net] set to [ON]? 123
f Are the [PORT ADDRESS] and [START ADDRESS] settings correct? 123