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Jabra GO 6470 USER MANUAL
Connecting to a Phone with an Electronic Hookswitch
If your desk phone includes an electronic hookswitch, then you can take advantage of this feature by purchasing
and installing the appropriate type of electronic hookswitch adapter for your phone. Adapter requirements can
be very dierent between desk phone models. Please see our web site and/or refer to your telephone’s user
manual for details about electronic hookswitch compatibility. You can congure the connection using either the
touchscreen wizard or the Jabra PC Suite.
Figure 27: Connecting using an electronic-hookswitch adapter (Jabra LINK series)
To connect the Jabra GO base to an electronic hookswitch port:
1. Make sure that you have purchased the correct electronic-hookswitch adapter for your desk phone model
from Jabra.
2. Connect the electronic-hookswitch adapter as described in the cabling guide included with the adapter.
3. Congure the Jabra GO base to communicate correctly with your model of desk phone. The required standard
is clearly printed on a label attached to the hookswitch cable. The desk phone setup wizard prompts you to
select this during initial setup.
4. Check the documentation for your desk phone to see which (if any) steps are required to congure your desk
phone to use the electronic switch. Check also for updates to your phone’s rmware.
Connecting to a Load-detect equipped Phone
Any load-detect equipped desk phone requires an electronic hookswitch adapter that uses RHL protocol. This
means that you must select Electronic hookswitch adapter, then RHL for remote call control in the desk phone
setup wizard. This is in contrast to the other EHS adapters, which use MSH, DHSG or Cisco protocols. Examples of
such phones are from Toshiba and ShoreTel.
Connecting to a Phone using RHL Mode
In the case of a phone that uses RHL mode directly — for example, an NRX or Forte phone — no EHS adapter is
used.
With these phones, you must select Electronic hookswitch adapter, then RHL protocol for remote call control in
the desk phone setup wizard. Use the designated cable supplied with the phone to connect the phone’s EHS port
to the base’s AUX port — no adapter is needed.