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Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
14
What the Modem Needs to Do Its Job
What the Modem Needs to Do Its JobWhat the Modem Needs to Do Its Job
What the Modem Needs to Do Its Job
The Right Cable Company:
The Right Cable Company:The Right Cable Company:
The Right Cable Company:
Make sure your local cable company provides data services that
use cable TV industry-standard Euro-DOCSIS compliant and Euro-PacketCable compliant
technology.
The Internet/Telephony Service Provider (ISP/TSP):
The Internet/Telephony Service Provider (ISP/TSP):The Internet/Telephony Service Provider (ISP/TSP):
The Internet/Telephony Service Provider (ISP/TSP):
Your cable company provides you
access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP). The ISP is
your gateway to the Internet and provides you with a pipeline to access Internet content on the
World Wide Web (WWW). The TSP provides you with telephony access to other modems or
other telephony services over the Public Switched Telephone Network (PSTN).
Check with your cable company to make sure you have everything you need to begin; they’ll know if
you need to install special software or re-configure your computer to make your cable internet service
work for you.
Contact Your Local Cable Company
Contact Your Local Cable CompanyContact Your Local Cable Company
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use your
gateway. You should have the following information ready (which you will find on the sticker on the
gateway):
• The serial number
• The model number
• The Cable Modem (CM) Media Access Control (MAC) address
• The Terminal Adapter (EMTA) MAC address
• Security information: Service Set IDentifier (SSID), Encryption key / passphrase (WPA2-PSK
by default), channel number. Default values are indicated underneath the modem on the sticker.
Please verify the fol
Please verify the folPlease verify the fol
Please verify the following with the cable company
lowing with the cable companylowing with the cable company
lowing with the cable company
The cable service to your home supports Euro-DOCSIS compliant two-way modem access.
Your internet account has been set up. (The Media Terminal Adapter will provide data service if
the cable account is set up but no telephony service is available.)
You have a cable outlet near your PC and it is ready for Cable Modem service.