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Omnia 6 Use and Installation Guide – Version 1.00a
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Chapter 7
Troubleshooting your Omnia 6
Many operational problems with the Omnia 6fm can be diagnosed using the rear-panel RS-232 port and a
terminal communications program.
Detailed information about the boot progress may be gleaned using the RS-232 port. This chapter explains
the various boot up and error messages that may be encountered. We'll cover some basic troubleshooting
techniques for isolating problems in the field, and also how to obtain help or repair service from Omnia.
Rear panel RS-232 port
To use this feature you only need a standard terminal program for DOS, Windows, or other operating
system. Configure it for a baud rate of 19,200, with no hardware handshaking, and using ANSI terminal
emulation. At Omnia, we commonly use the Hyperterminal
©
program that comes with Microsoft
Windows
©
. We've used and tested other terminal programs such as ProComm
©
as well. Therefore, you
should use the program with which you are most familiar and comfortable.
If you're using Windows
©
Hyperterminal
©
, please see the next page for examples of screen shots showing
how we've set up our connection here at Telos/Omnia.