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The Control for HDMI function
does not work.
• When “HDMI” does not light up in the front panel display, check the HDMI
connection (page 22).
• Set [Control for HDMI] in [HDMI Settings] to [On] (page 85).
• Make sure that the connected component is compatible with the [Control for
HDMI] function.
• Check that the AC power cord (mains lead) of the connected component is
connected securely.
• Check the connected component’s setting for the Control for HDMI function.
Refer to the operating instructions supplied with the component.
• If you change the HDMI connection, connect and disconnect the AC power
cord (mains lead), or have a power failure, set [Control for HDMI] in [HDMI
Settings] to [Off], then set [Control for HDMI] in [HDMI Settings] to [On]
(page 85).
• For details, see “Using the Control for HDMI Function for “BRAVIA” Sync”
(page 66).
No sound is output from the
system and TV while using the
System Audio Control function.
• Make sure that the connected TV is compatible with the System Audio Control
function.
• For details, see “Using the Control for HDMI Function for “BRAVIA” Sync”
(page 66).
The external memory is not
recognized.
• Try the following: 1 Turn the system off. 2 Align the V mark of the EXT slot
with the V mark on the external memory, and insert the external memory
(USG1H only). 3 Turn the system on. 4 Check that the EXT indicator lights
up in the front panel display.
Bonus contents or other data that
are contained in a BD-ROM
cannot be played.
• Try the following: 1 Remove the disc. 2 Turn the system off. 3 Remove and
re-insert the external memory (page 28). 4 Turn the system on. 5 Check that
the EXT indicator lights up in the front panel display. 6 Insert the BD-ROM
with BonusView/BD-Live.
A message indicating that the
local storage does not have
enough space appears on the
screen.
• Delete unnecessary data in the external memory (page 46).
The unit does not work and
“CHILD LOCK” appears in the
front panel display when you
press any button on the unit.
• Set the child lock function to off (page 75).
The system menu does not work. • Press HOME on the remote.
Symptom Remedy