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93
GB
Sound
The picture is not output
correctly.
• Check the [Output Video Format] settings (page 80).
Picture noise appears. •The disc is dirty or flawed.
• If the picture output from your system goes through your VCR to get to your
TV, the copy-protection signal applied to some BD/DVD programs could affect
picture quality. If you still experience problems even when you connect your
unit directly to your TV, try connecting your unit to the other input jacks.
Even though you set the aspect
ratio in [TV Type] of [Video
Settings], the picture does not fill
the TV screen.
• The aspect ratio on the disc is fixed.
Color irregularity occurs on the
TV screen.
• If the speakers are used with a CRT-based TV or projector, install the speakers
at least 0.3 meters from the TV set.
• If the color irregularity persists, turn off the TV set once, then turn it on after 15
to 30 minutes.
• If howling occurs, reposition the speakers farther away from the TV set.
• Make sure that no magnetic object (magnetic latch on a TV stand, health care
device, toy, etc.) is placed near the speakers.
Symptom Remedy
There is no sound. • The speaker cord is not connected securely.
• Press on the remote if “MUTING ON” is displayed in the front panel
display.
• The system is in pause mode. Press N to return to normal play mode.
• Fast forward or fast reverse is performed. Press N to return to normal play
mode.
• Check the speaker settings (page 70).
• Slow forward or freeze frame is performed. Press N to return to normal play
mode.
No sound is output from the
HDMI OUT jack.
• The HDMI OUT jack is connected to a DVI (Digital Visual Interface) device
jacks do not accept audio signals.
• Try the following: 1 Turn the system off and on again. 2 Turn the connected
component off and on again. 3 Disconnect and then connect an HDMI cable
again.
• Set [BD/DVD Audio Output] to [HDMI priority] (page 82).
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components are connected correctly and securely.
There is no sound from the
subwoofer.
• Check the speaker connections and settings (pages 21, 70).
Severe hum or noise is heard. • Check that the speakers and components are connected securely.
• Check that the connecting cords are away from a transformer or motor, and at
least 3 meters away from your TV set or a fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with
alcohol.
• Clean the disc.
The sound loses stereo effect
when you play a CD.
• Select stereo sound by pressing
(page 51).
• Make sure the unit is connected properly.
Symptom Remedy