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• If the ICF (Internet Connection
Firewall) function is active on the
computer, this may prevent the
receiver from connecting to the
computer (only when your computer is
used as a server). You may need to
change the firewall settings to allow
the receiver to connect. (For details on
changing the firewall settings, refer to
the operating instructions supplied
with your computer.)
• If you have initialized the receiver or
performed a system recovery on your
server, perform the network settings
again (page 39).
The server (such as a computer) does
not appear in the server list. (“No
server is available” appears on the TV
screen.)
• You may have turned on this receiver
before you turned on the server.
Refresh the server list (page 66).
• Make sure that the wireless LAN
router/access point is turned on.
• Make sure that the server is turned on.
• Confirm that the server has been set
correctly (page 61). Confirm that the
receiver has been registered to the
server and allows the music streaming
from the server.
• Confirm that the receiver and the
server are connected to the wireless
LAN router/access point correctly.
Check the network setting information
(page 101).
• Refer to the operating instructions of
your wireless LAN router/access
point, and check the multicast setting.
If the multicast setting is enabled on
the wireless LAN router/access point,
disable it.
Cannot play audio data normally.
• Shuffle Play is selected. Press
SHUFFLE repeatedly until “Shuffle
On” disappears.
Play does not start, or does not
automatically change to the next track
or file.
• Make sure that the audio file you are
trying to play is in a format supported
by this receiver (page 49).
• WMA files with DRM copyright
protection cannot be played back.
For how to check the copyright
protection of a WMA file, see page 69.
The sound skips during playback.
• The bandwidth of your wireless LAN
may be too low. Move the receiver and
the wireless LAN router/access point
closer to each other, without any
obstacles in between them.
• When using your computer as a server,
the computer may be running many
applications. If anti-virus software is
active on the computer, temporarily
disable the software as it needs large
amount of system resources.
• Depending on the network
environment, it may not be possible to
play tracks with more than one device
operating at the same time. Turn off
another device to enable the receiver to
play tracks.
“Cannot play” appears.
• You cannot play any files other than
audio files.
• Confirm that the server has been set
correctly (page 61). Confirm that the
receiver has been registered to the
server and allows the music streaming
from the server.
• Check to confirm whether the audio
file on the server has been damaged or
erased. Refer to the operating
instructions supplied with the server.
• You cannot play the following tracks:
– A track that violates playback
restrictions.
– A track with irregular copyright
information.