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Troubleshooting
, If more than one PARTY has been started when the
system joins, the system may not be able to join the
desired PARTY. Close the other PARTY, and then
join the desired PARTY.
, Make sure that the wireless LAN router/access point
is turned on.
, Check the network status. Press OPTIONS to enter
the options menu, then select “Information” –
“Connection.” If “No Connection” appears, set up
the network connection again (page 22).
, When the system is connected through a wireless
network, move the unit and the wireless LAN router/
access point closer to each other and do the setup
again.
, If your contract with your Internet provider limits
Internet connection to one device at a time, this
device will not be able to access the Internet when
another device is already connected. Consult your
carrier or service provider.
, The bandwidth of your wireless LAN may be too
low. Move the unit and the wireless LAN router/
access point closer to each other, without any
obstacles between.
, The system may be under the influence of static
electricity or other factors. In this case, restart the
system. If the system still works poorly, reset the
system (page 63).
, If a warning message appears, do as the message
says.
, The unit’s internal system may be malfunctioning, or
the system may be suffering from strong electrical
noise caused by power supply abnormalities due to
being dropped, excessive static electricity, or
lightning. In this case, unplug the power cord, wait
about 30 seconds, and then plug the power cord
again.
To check the copyright protection
This system cannot play back files in WMA format
with DRM copyright protection. If a WMA file
cannot be played back on this system, check the
property of that file on your computer to see
whether the file is DRM-copyrighted.
Open the folder or volume where the WMA file is
stored and right-click the file to display the
[Properties] window. If there is a [License] tab, the
file is DRM-copyrighted and cannot be played
back on this system.
To reset the system to the factory settings
If the system still does not operate properly, reset
the system to the factory settings.
Use the buttons on the unit to reset the system to its
factory default settings.
1
Unplug and re-plug the power cord, and
then turn on the system.
2
While holding down ENTER, hold down ?/1
until “RESET” appears.
All user-configured settings, such as network settings,
preset radio stations, timer, and the clock, are deleted.
The system joins an unintended PARTY.
Music Services
You cannot connect the system to a service.
The sound skips.
Others
The system works poorly.
The system does not respond to any
operations. The system does not work
correctly.