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D:\NORM'S JOB\SONY HA\SO0054\STR-DA2400ES\CEL VERSION\3289204423\04GB-
STRDA2400ESUC\110ADD_GB.fm
masterpage: Right
STR-DA2400ES
3-289-204-42(3)
Additional Information
There is no sound from one of the front
speakers.
• Connect a pair of headphones to the
PHONES jack to verify that sound is
output from the headphones. If only one
channel is output from the headphones, the
component may not be connected to the
receiver correctly. Check that all the cords
are fully inserted into the jacks on both the
receiver and the component. If both
channels are output from the headphones,
the front speaker may not be connected to
the receiver correctly. Check the
connection of the front speaker which is
not outputting any sound.
• Make sure you have connected both the L
or R jack to an analog component and not
just to either the L or R jack. Use a
monaural-stereo cable (not supplied).
There is no sound from analog 2
channel sources.
• Check that the INPUT MODE is not set to
“COAX” nor “OPT” for the selected input
(page 87).
• Check to make sure the selected audio
(digital) input jack is not assigned to other
inputs in “Input Assign” in the Input menu
(page 88).
There is no sound from digital sources
(from COAXIAL or OPTICAL input jack).
• Check that the INPUT MODE is set to
“COAX” or “OPT” for the selected input
(page 87).
• Check that the “Analog Direct” is not
being used.
• Check to make sure the selected audio
(digital) input jack is not assigned to other
inputs in “Input Assign” in the Input menu
(page 88).
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
Speaker setting menu in GUI menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
10 feet (3 meters) away from a TV set or
fluorescent light.
• Move your TV away from the audio
components.
• Make sure you have grounded the U
SIGNAL GND terminal (only when a
turntable is connected).
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back speakers.
• Select a “Cinema Studio EX” mode
(page 63).
• Adjust the speaker level (page 65).
There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
speaker.
• When all speakers are set to “LARGE”
and “Neo:6 Cinema”, or “Neo:6 Music” is
selected, there is no sound from the
subwoofer.
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
continued