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12
102
En
Remote control
Symptom Cause Remedy
The receiver cannot be remote
controlled.
• You are too far away or at a bad angle for
operation.
• Operate within 7 meters7 m, 30° of the remote sensor on
the front panel (see Using the remote control on page 7).
• There is an obstacle between the receiver
and the remote control.
• Remove the obstacle or operate from another angle of
position.
• Strong light such as fluorescent light. • Avoid exposing the remote sensor on the front panel to
direct light.
• The remote control has a weak charge. • Recharge the remote control (see Recharging the remote
control on page 7). You can also use the remote while it’s
placed on the recharger.
• The remote control is locked. • Unlock the remote control (see Locking the remote
control on page 10).
• The CONTROL IN jack has been hooked up. • Disconnect the CONTROL IN jack (see Operating other
Pioneer components with this unit’s sensor on page 73).
Other components cannot be
remote controlled.
• The proper code hasn't been input into the
remote control to control that component.
• Input the proper code into the remote control (see
page 66).
• Something is plugged into the CONTROL IN
jack.
• Either point remote at the remote sensor of the unit that
is plugged into the CONTROL IN jack or unplug the cable
from the CONTROL IN jack and use remote normally (see
Operating other Pioneer components with this unit’s
sensor on page 73).
The remote control doesn’t seem
to recharge properly (the
recharge indicator doesn’t light),
or it won’t hold a charge.
• The remote control hasn’t been seated
properly on the recharger.
• Reseat it on the recharger, making sure to align the
indent on the bottom of the remote with the tabs on the
recharger.
• The battery cells need to be replaced. • See Replacing the lithium-ion batteries on page 11.
The remote control display is
flashing LOW BATTERY or is
blank.
• The remote control needs to be recharged. • Place the remote control on the recharger. If the remote
hasn’t been charged for awhile, the remote control display
may remain blank for several minutes before the touch
screen appears. See Recharging the remote control on
page 7 for more on this.
The remote control display is
blank or very hard to see.
• The remote control contrast needs to be
adjusted.
• Use the contrast control on the right-hand side of the
remote to adjust the contrast as necessary.
• The remote control backlight is switched on
in a bright room.
• Switch the backlight off.
When you press an input select
button on the Home menu
screen, the receiver input source
doesn’t change to the selected
function.
• The Direct Function feature for the
component you want to select is switched off.
• See Remote Direct function on page 69 to switch it on
again.
Can’t program certain buttons
with remote signals when using
the learning feature.
• You have selected a button that cannot
learn commands.
• Select another button that can learn commands (see
Programming signals from other remote controls on
page 68).
• You have already selected a button for
learning.
• Press the same button again to deselect it or press END
to go back a screen (see Programming signals from other
remote controls on page 68).
Can’t switch screens using the
cursor (up/down) soft keys.
• There is either only one selection screen or
you have reached the last screen for the
function you selected.
• This is not a malfunction. Choose between the options
available.
The display changes after
selecting a button when using
the learning feature.
• You have selected a button that accesses a
menu.
• These buttons cannot be programmed (see
Programming signals from other remote controls on
page 68).
The SR cable is connected, but
the connected components can’t
be operated with the remote.
• The SR cable hasn't been connected
properly.
• Reinsert the SR cable, making sure it’s connected to the
right jack (see Operating other Pioneer components with
this unit’s sensor on page 73).
• The rest of the component connections
have not been made.
• Make sure an analog connection has been made
between the units.
• The component you have hooked up is not a
Pioneer product.
• This feature only works with Pioneer products.
The remote control touch screen
doesn’t respond.
• The remote control display has frozen
(stopped operating).
• Restart the remote control (see Restarting the remote
control on page 10).