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Troubleshooting
—Continued
Can’t access the server or Internet radio
• Check the network connection between the AV
receiver and your router or switch.
• Make sure that your modem and router are properly
connected, and make sure they are both turned on.
• Make sure the server is up and running and compatible
with the AV receiver (page 111).
• Check the Network settings (page 117).
Playback stops while listening to music files on
the server
• Make sure your server is compatible with the AV
receiver (page 111).
• If you download or copy large files on your computer,
playback may be interrupted. Try closing any unused
programs, use a more powerful computer, or use a
dedicated server.
• If the server is serving large music files to several net-
worked devices simultaneously, the network may
become overloaded and playback may be interrupted.
Reduce the number of playback devices on the net-
work, upgrade your network, or use a switch instead
of a hub.
Can’t connect to the AV receiver from a Web
browser
• If you’re using DHCP, your router may not always
allocate the same IP address to the AV receiver, so if
you find that you can’t connect to a server or Internet
radio station, recheck the AV receiver’s IP address on
Network screen.
• Check the Network settings (page 117).
Can’t access the music files on a USB device
• Make sure the USB device is plugged in properly.
• The AV receiver supports USB devices that support
the USB mass storage device class. However, play-
back may not be possible with some USB devices even
if they conform to the USB mass storage device class.
The sound changes when I connect my head-
phones
• When a pair of headphones is connected, the listening
mode is set to Stereo, unless it’s already set to Stereo,
Mono, Direct, or Pure Audio, in which case it stays the
same.
How do I change the language of a multiplex
source
• On the Audio Adjust menu, change the Multiplex set-
ting to Main or Sub (page 92).
The functions don’t work
•To use , you must make an connection and an
analog audio connection (RCA) between the compo-
nent and AV receiver, even if they are connected digi-
tally (page 49).
• While Zone 2 or Zone 3 is selected, the functions
don’t work.
The AV receiver’s display doesn’t work
• The display is turned off when the Pure Audio listen-
ing mode is selected. Select another listening mode.
Music Server and Internet Radio
USB Mass Storage Device Playback
Others
The AV receiver contains a microcomputer for signal pro-
cessing and control functions. In very rare situations,
severe interference, noise from an external source, or
static electricity may cause it to lockup. In the unlikely
event that this happens, unplug the power cord from the
wall outlet, wait at least 5 seconds, and then plug it back
in again.
Onkyo is not responsible for damages (such as CD
rental fees) due to unsuccessful recordings caused by
this unit’s malfunction. Before you record important
data, make sure that the material will be recorded cor-
rectly.
For North American and Australian models, set the AV
receiver to Standby before disconnecting the power
cord from the wall outlet. For other models, set the AV
receiver to Standby and the POWER switch to OFF
before disconnecting the power cord.