Filter
Top Products
71
Troubleshooting
If you have any trouble using the HTX-
22HD, look for a solution in this section. If
you can’t resolve the issue yourself, contact
your Onkyo dealer.
Can’t turn on the HTX-22HD
• Make sure that the power cord is plugged into the
wall outlet properly.
• Unplug the power cord from the wall outlet, wait
5 seconds or more, then plug it back in again.
There’s no sound or it’s very quiet
•To listen to an audio source that’s connected to an
HDMI input, make sure that input is assigned to
an input selector (page 37).
•To listen to an audio source that’s connected to an
OPTICAL, COAXIAL, or LINE input, make
sure that input is assigned to an input selector
(page 36).
• Make sure you’ve selected the appropriate input
selector (page 39).
• Check the volume (page 39). The HTX-22HD is
designed for home theater enjoyment and has a
wide volume range for precise adjustment.
• Make sure that all audio connecting plugs are
pushed in all the way (page 21).
• Make sure that the cables are properly connected
to the output jacks on the source component.
• Make sure that the polarity of the speaker cables
is correct, and that the bare wire is in contact with
the metal part of each speaker terminal (page 21).
• Make sure that the speaker cables are not short-
ing.
• Check the digital audio output settings on the
source component. On some game consoles, such
as those that can play DVDs, the default setting is
off.
•With some DVD-Video discs, you need to select
an audio format from a menu or with the AUDIO
button on your DVD player’s remote controller.
• If your turntable doesn’t have a phono preamp
built-in, you must connect one between it and the
HTX-22HD.
• If your turntable uses an MC cartridge, you must
connect an MC head amp, or an MC transformer
and a phono preamp.
• Check the speaker settings (pages 56).
• If the digital signal format is set to PCM or DTS,
set it to Auto (page 70).
• If there’s no sound from a DVD player connected
to an HDMI IN, check the DVD player’s output
settings, and be sure to select a compatible audio
format.
Only the front speakers produce sound
• When the Stereo or Mono listening mode is
selected, only the front speakers and subwoofer
produce sound.
• Check the Speaker Configuration (page 56).
Only the center speaker produces sound
• If you use the Dolby Pro Logic IIx Movie or
Dolby Pro Logic IIx Music listening mode with a
mono source, such as an AM radio station or
mono TV program, the sound will be concen-
trated in the center speaker.
• Check the Speaker Configuration (page 56).
The center speaker produces no sound
• When the Stereo or Mono listening mode is
selected, the center speaker produces no sound
(page 49).
• Check the Speaker Configuration (page 56).
The surround speakers produce no sound
• When the Stereo or Mono listening mode is
selected, the surround speakers produce no
sound.
• Depending on the source and the current listen-
ing mode, not much sound may be produced by
the surround speakers. Try another listening
mode (page 42).
• Check the Speaker Configuration (page 56).
Power
Audio
Before you contact your Onkyo dealer,
try resetting the HTX-22HD, as follows:
To reset the HTX-22HD to its factory defaults,
turn it on and, while holding down the [LIS-
TENING MODE] button, press the
[ON/STANDBY] button. “Clear” will appear on
the display and the HTX-22HD will enter
Standby mode.
Note that resetting the HTX-22HD will
delete all of your custom settings.