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BH970 Wireless Mono DECT Headset User’s Guide 23
Q How do I replace the headset battery?
A To replace the headset battery, do the following:
1. Order a Jabra PRO battery replacement kit ; visit www.jabra.com.
2. Detach the wearing-style attachment from the headset.
3. Use the screwdriver supplied with the battery replacement kit to remove the three screws on the back of the headset.
4. Remove the speaker plate to expose the battery.
5. Gently pry the battery up and out of the headset. The battery will remain attached to the headset by a pair of thin wires.
Carefullydisconnect the wires from the headset, and dispose of the old battery according to local laws.
6. Align the wire connector of the new battery with the socket inside the headset, and press rmly into place. If the new battery will
not connect, check that the connector is not upside-down.
7. Fold the wires into the wire groove, and press the battery into place. Ensure the battery´s label faces outwards.
8. Screw the speaker plate back onto the headset.
Q Why am I getting a buzzing sound in my headset?
A Assuming the device has been set up correctly, the phone may not be fully immune to the radio signals the headset uses.
Toovercome this problem, move the headset base at least 30 cm away from the phone. Alternatively, reduce the wireless range
ofyour unit.
Q Why can’t I hear sound or listen to music from my communication software using my headset?
A Check the following
• Ensure the BH970 Headset is set as the current audio device in the Windows sound control panel
and in your communication software.
• Ensure the audio link to your communication software is active. Right-click the Jabra Device icon in the Windows taskbar
and select Open Audio Link.
Q When I try to make a call on my desk phone, the Jabra GN1000 RHL lifts but the call is not connected.
A Ensure the base is connected to the desk phone handset port, and not the desk phone headset port.
The Jabra GN1000 cannot be used in conjunction with a headset port.
Q Is it possible to automate calling and answering on my desk phone without using a handset lifter?
A Yes, if the desk phone has an electronic hook switch feature. Check your supplier for compatibility with your phone.
Q Is it possible to set up an automatic dial tone for my communication software when I undock my headset?
A Yes, you can congure the BH970 Headset to get a dial tone automatically on the target desk phone or communication software
when you undock the headset. Automatic dial tones are congured independently for desk phones and communication software.
Desk phones are default-enabled, and communication softwares is default-disabled.
1. Launch the Jabra Control Center and select the Desk phone tab.
2. Select/deselect the Open link when headset is undocked setting, and then click Apply.