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Return Authorization
dealer, distributor, or the KrelP Service
Procedu re
Department for assistance.
Krell
®
is not responsible for any damage
IMPORTAN~ Ifyou believe there is a prob-
incurred in transit. KrelP will file claims for
iem with yourunit, please contact your dea/-
damages as necessary for products dam-
er, distributor, or the Kreli
~
factory immedi-
aged in transit to the factory. The owner is
ate/y. Do not return any unit to Kre//® for
responsibleforfilingclaimsforshippingdam-
repair without first discussing the problem
and obtaining a Return Authorization
Number.
To return a product, the owner
is required to:
[] Obtain a Return Authorization Number
(R/A number) and shipping address
from the KrelP Service Department.
[] Insure and accept all liability for loss or
damage to the product during shipment
to the KrelP factory and prepay all ship-
ping charges. The product may also be
hand delivered if arrangements with the
Service Department have been made in
advance. Proof of purchase may be re-
quired for warranty validation at the time
of hand delivery.
[]
Use the original packaging to insure the
safe transit of the productto the factory,
dealer, or distributor. The use of any
packaging material other than the original
packaging materials is not recommend-
ed. KrelP may, at its discretion, return a
product in new packaging and bill the
owner for such packaging if the product
received by Krell
®
was boxed in non-
standard packaging or if the original
packaging was so damaged that it was
unusable. If KrelP determines that new
packaging is required, the owner will be
notified before the product is returned
To purchase additional packaging,
please contact your authorized KrelP
ages that occur during the return shipment.
Replacement parts and/or products will be
furnished on an exchange basis only; any
parts and/or products returned to Krell
®
for
exchange become the property of KrelP.
No expressed or implied warranty is made
for any KrelP product damaged by accident,
abuse, misuse, natural or personal disaster,
or unauthorized modification.
In the event that KrelP receives a product
for warranty service which has been modi-
fied in any way without Krell
®
authorization,
all warranties on that product will be void.
The product will be returned to original fac-
tory layout specifications at the owner’s
expense before it is repaired. All repairs
required after the product has been returned
to original factory specification will be
charged to the customer, at current parts
and labor rates.
- ~’ ~" " "~- * ~:’’° --;"
_ I
TEL
203-799-9954
Monday-Friday
9:00 AM to 5:00 PM EST
FAX 203-799-9796
E-MAILpbresrmhan@krellonline.com
KPS 25s
PRODUCT SERIAL NUMBER
To register your product for warranty benefits,
complete and return the Warranty Registration
Card enclosed in the shipping box within 15
days of purchase.
Page 18 of 20 English
KRELL
®
KPS 25s