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Warranty
THERE ARE NO USER-SERVICEABLE
PARTS INSIDE ANY KRELL PRODUCT.
The KPS 25s KrelP Playback System has a
limited and transferable warranty of five
years for parts and labor and three years on
transport related parts. The warranty period
begins on the date of retail purchase, as
noted on the retail sales slip provided by an
authorized Krell
®
dealer or distributor, or on
the warranty registration card sent to KrelP.
In the event adequate proof of purchase
date is unavailable, the warranty period will
begin on the date the unit was originally
shipped from the factory. The original ship
date can be determined by KrelP from the
serial number.
The warranty for KrelP products is valid only
in the country to which they were originally
shipped, through the authorized KrelP dis-
tributor for that country, and at the factory.
There may be restrictions on, or changes to
Krell’s warranty because of regulations
within a specific country. Please check with
your distributor for a complete understand-
ing of the warranty in your country.
Freight to the factory is your responsibility.
Second day return freight within the United
States (U.S.A.) is included in the warranty.
If you have purchased your KrelP product
outside the U.S.A. and wish to have it ser-
viced at the factory, all freight and associ-
ated charges to the factory are your respon-
sibility. KrelP will pay return freight to the
U.S.A.-based freight forwarder of your
choice. Freight and other charges to ship
the unit from the freight forwarder to you are
also your responsibility.
The operating voltage of this unit is deter-
mined by the factory and can only be
changed by an authorized KrelP distributor
or at the factory. The voltage for the KPS
25s Krell Playback System in the U.S.A.
can not be changed until six months from
the original purchase date. Any unautho-
rized voltage conversion, disassembly,
component replacement, perforation of
chassis, updates, or modifications per-
formed to the unit wil!void the warranty.
Krell
®
is not responsible for any damage
incurred in transit. KrelP will file claims for
damages as necessary for units damaged
in transit to the factory. You are responsible
to file claims for shipping damages during
the return shipment.
The use of any packing material other than
original is not recommended. KrelP may, at
it’s discretion, pack a unit in new packing
for the return shipment and bill you for
such packing if the unit was packed in non-
standard packing or the original packaging
is so damaged as to be unusable. Should
you need to purchase additional packag-
ing please contact your authorized KrelP
dealer, distributor or Krell
®
for assistance.
All operational features, functions, and
specifications and policies are subject to
change without notification.
KRELL
®
KPS 25s
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