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Troubleshooting
Sound
A Dolby Digital Surround EX-encoded source is played with THX
Surround EX set to “Auto”, but the source is not reproduced in 6.1-
channel audio.
• Some encoded sources (discs) do not contain the recording of the
encoding identification signal. To reproduce such sources in 6.1-chan-
nel audio, set THX Surround EX to ON. See “To set the THX Mode”
on page 24 of this manual.
Sound from one (or more) of my components is abnormally loud
or soft
Adjust the analog input level for that component: See “Adjusting the In-
put Level” on page 15 of this manual.
I can’t hear sound from some of my laser discs
Check that the disc contains a digital soundtrack (the disc’s cover will
bear a “digital sound” logo). Some older laser discs contain only analog
soundtracks. If the disc does not have a digital soundtrack, change the
input type to Analog. See “Switching Input Modes” on page 23 of this
manual and also read the manual of your laser disc player.
There wasn’t any sound recorded on tapes made on my VCR or
tape deck
Check that:
• The audio cables are connected properly for the component.
• The source is connected via an analog jack set . See Chapter One of
the Connections and Setup Guide.
• Analog has been set as the input mode. Digital inputs such as Dolby
Digital, DTS or MPEG need to be downmixed into two channels for
recording to analog media (such as VHS or audio tape). See “Digital
to Analog Recording” on page 50.
The initial sound is intermittent or non-existent when I start to
play from a Dolby Digital, DTS, DTS-ES or MPEG source
• Some DVD players simply have intermittent start-up sound.
• Check that the correct digital cable is being used. The cable must be a
digital coaxial or optical cable. See Chapter One of the Connections
and Setup Guide.