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Troubleshooting
In general, you should refer any service problems to your Classé dealer. Before
contacting your dealer, check to see if the problem is listed here. If it is, try the
suggested solutions. If none of these solves the problem, contact your Classé
dealer.
1. Everything appears to be on, but there is no sound.
• Adjust the volume control to a moderate level (one that should
be audible but is not excessive).
• Make sure the source component for which the input has been
selected is switched on and is out of its
standby
mode.
standby mode.standby
• Make sure the proper input has been selected for the source
being used.
• Check that the preampli–er is not in
mute
mode. This is
mute mode. This is mute
indicated by the operational menu icon in the form of a speaker
with a bar through it. Press
Mute
to disengage.
• Ensure that the power ampli–er is powered up and out of
standby
mode.
• Check if the tape monitor is enabled. If it is engaged and the
recorder is off, you will not hear the selected source. Disengage
by pressing
Tape
, unless you wish to monitor the recording.
• If the problem occurs only with a particular input, check the
interconnect cables between that source and the preampli–er.
• If the problem occurs with all inputs, check the cables between
the preampli–er and the power ampli–er. If no fault is found
there, check the speaker wires for secure connections.
Important! Check that the power amplifi er is off before checking
Important! Check that the power amplifi er is off before checking
any connections between the preamplifi er and power
amplifi er, or between the power amplifi er and the
speakers.
2. There is no sound and the Standby LED is not lit.
• Ensure the preampli–er is plugged into the AC mains and
switched on, and that the AC mains are operating normally. The
unit will automatically attempt to protect itself from improper
AC mains voltages by not powering up. Make sure your power
ampli–er is off (if the ampli–er is already connected to the
preamp) before plugging your preampli–er into the AC mains
and powering it up.
• If your preampli–er was plugged in properly, try the following:
put it in standby, switch off the main power switch in the back,
and unplug the unit for at least thirty seconds before trying to
power it up again.
(Sometimes a brownout of short-term loss of
power might require a restart.)
Important! Make sure to power down your power amplifi er BEFORE
Important! Make sure to power down your power amplifi er BEFORE
doing the restart.
• If none of these solutions work, please consult your Classé dealer
for assistance. Never attempt to replace an internal fuse. There
are no user-serviceable parts inside your unit.