A SERVICE OF

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Best practices. Follow the steps described in here in order to ensure a computer free from
viruses&spyware.
BitDefender RescueCD. Description of theBitDefender Rescue CD.It helps understandand
use the features offered by this bootable CD.
Getting help. Where to look and where to ask for help if something unexpected appears. It
includes a FAQ section too.
Glossary. The Glossary tries to explain some technical and uncommon terms you will find
in the pages of this document.
3. Request for Comments
We invite you to help us improve the book. We have tested and verified all of the information
to the best of our ability. Please write to tell us about any flaws you find in this book or how
you think it could be improved, to help us provide you with the best documentation possible.
Let us know by sending an e-mail to <documentation@bitdefender.com>.
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Preface