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Additional Information
There is no sound from digital sources
(from COAXIAL or OPTICAL input jack).
• Check that the INPUT MODE is not set to
“ANALOG” (page 68).
• Check that the Analog Direct function is
not selected.
• Check that the “A. ASSIGN” function is
not used to reassign the audio input of
another source to the selected input (page
68).
• Set “ARC” to “ARC OFF” when no sound
is output from TV OPTICAL IN jack
during TV input (page 83).
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the level parameters using the
LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
10 feet (3 meters) away from a TV set or
fluorescent light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back/front high
speakers.
• Select a CINEMA STUDIO EX mode
(page 50).
• Check that the speaker settings are
appropriate using the AUTO CAL menu or
“PATTERN” in the SPEAKER menu.
Then check that sound is output from each
speaker correctly, using “T. TONE” in the
LEVEL menu.
• Adjust the speaker level (page 40).
There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Depending on the selected sound field, no
sound output from the subwoofer.
• When all speakers are set to “LARGE”
and “NEO6 CIN” or “NEO6 MUS” is
selected, there is no sound from the
subwoofer.
• Check “PATTERN” setting (page 77).
The surround effect cannot be
obtained.
• Make sure you have selected the sound
field for movie or music mode (page 50 or
51).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio setting (the settings for the
audio output) of the connected component.
Recording cannot be carried out.
• Check that the components are connected
correctly.
• Select the source component using the
input buttons (page 42).
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