Filter
Top Products
98
GB
The USB device (audio file/
JPEG image file) cannot be
played back.
• USB device formatted with file systems other than FAT12, FAT16, or FAT32
are unsupported.*
• Files that are encrypted or protected by passwords, etc. cannot be played back.
• The MP3 file does not have the extension “.MP3.”
• The WMA file does not have the extension “.wma.”
• The AAC file does not have the extension “.m4a.”
• The data is not transferred in the desired format.
• The MP3 files in format other than MPEG 1 Audio Layer 3 cannot be played
back.
• If you use partitioned USB device, only audio files on the first partition can be
played.
• The system can playback to a depth of 8 folders only.
• For audio files/JPEG image files, check the [MODE (MUSIC, IMAGE)] setting
(pages 62, 63).
• The number of folders has exceeded 200.
• The number of files has exceeded 150.
• For audio files/JPEG image files, the folder contains more than 150 files.
• The JPEG image file does not have the extension “.JPG” or “.JPEG.”
• The JPEG image file is larger than 3,072 (width) × 2,048 (height) in normal
mode, or more than 2,000,000 pixels in Progressive JPEG mode which is
mainly used on the Internet website.
• JPEG image files with a high width to length ratio cannot be played back.
• A WMA file that is the WMA DRM, WMA Lossless, or WMA PRO format
cannot be played back.
• An AAC file that is the AAC DRM or AAC Lossless format cannot be played
back.
* This system supports FAT12, FAT16, and FAT32, but some USB device may
not support all of these FAT. For details, refer to the operating instructions of
each USB device or contact the manufacturer.
Audio files or JPEG image files
take longer to play back than
others.
• After the system reads all files on the USB device, playback may take more
time than usual if:
– the number of folders or files is very large.
– the folder or file organization structure is very complex.
– the memory capacity is very large.
– the file size is extremely large.
– the physical structure within the memory is fragmented.
• Sony recommends following these guidelines.
– Total folders on the USB device: 200 or less.
– Total files per folder: 150 or less.
You cannot start transferring to a
USB device.
• The following problems may have occurred.
– The USB device is full.
– The number of MP3 files and folders on the USB device has reached the
upper limit.
– The USB device is write-protected.
Transferring is stopped before it
is finished.
• The communication speed of the USB device is extremely slow. Connect the
USB device that this system can play.
• If the transfer and erase operations are repeated multiple times, the file structure
within the USB device becomes complex. Follow the procedure in the
operating instructions of the USB device to format the USB device. If the
problem persists, contact your nearest Sony dealer.
Symptom Remedy