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Additional information14
56
En
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
• If the system does not operate normally due to external effects such as static electricity,
disconnect the plug from the outlet and insert again to return to normal operating conditions.
• For audio-related problems, please also check the settings of the audio playback device. See
the operating instructions for the device for detailed information.
General
Problem Remedy
The power does not turn
on, or switches off
suddenly (an error
message may be
displayed at startup).
• Wait for one minute before switching back on.
• Make sure there are no loose strands of wire touching the unit. This could cause
the system to shut off automatically.
• Check that the speakers are connected correctly.
• Make sure the voltage of the mains power source is correct for the model.
• Try reducing the volume level.
• If the problem persists, take it to your nearest Pioneer authorized service center
or your dealer for servicing.
No sound is output
when a function is
selected.
• If you’re using the line input, make sure the component is connected correctly
(see Connecting using the component video output on page 43).
• No audio is output from the speakers connected to this unit if HDMI audio mode
is set to TV (page 44).
• Press MUTE on the remote control to turn muting off.
• Turn up the volume.
No sound from surround
or center speakers.
• Refer to Channel level setting (CH LEVEL) on page 35 to check the speaker levels.
• Check that you haven’t selected the STEREO or A.L.C mode (see Listening to your
system on page 22).
• Connect the speakers properly (see Basic connections on page 11).
• If the source is 96 kHz, it will be played in stereo.
• Confirm audio output settings for the external component connected by optical
digital cable.
Can’t operate the remote
control.
• Replace the batteries (see Putting the batteries in the remote control on page 16).
• Operate within
7
m,
30°
of the remote sensor (see
Using the remote control
on page 16).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
The microphone can’t be
heard.
• You are only using one microphone and it’s plugged into the MIC (SUB) jack. The
MIC (SUB) jack can only be used if there is also a microphone plugged into the MIC
(MAIN) jack.
• Adjust the MIC VOL +/–.
Feedback noise when
mic is switched on.
• The mic is pointing toward the speakers. Keep the mic pointed away from the speakers.
• The microphone level is set too high. Turn down the mic control level.
TRAYLOCK shows in the
display and the tray can’t
be ejected.
• Press and hold OPEN/CLOSE on the front panel for about eight seconds. Then
the tray can be opened/closed using OPEN/CLOSE.
2D or DTS does not
light when playing
Dolby/DTS software.
* HTZ-FS30DVD/HTZ-
FS30DVD-AP only
• If Dolby Digital Out settings is set to PCM, speaker audio output are converted
to PCM. Make sure that the player is set to Dolby Digital or DTS (see Digital Audio
Out settings on page 38).
HTZ585DVD_EN.book 56 ページ ２００９年３月１９日 木曜日 午後６時３５分