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Troubleshooting for Precise Surround Setup
When problems occur, a message appears on the display during Precise Surround Setup. In this case, refer to the following
solution, then perform Precise Surround Setup again.
• To restart Precise Surround Setup, press PSS on the remote control; however, when you have turned the receiver off for the
solution, start from step
2 again.
Error message Possible cause Solution
Headphones are connected to the PHONES jack. Unplug the headphones.
The dedicated earphone-type microphones are
not connected correctly.
Plug the microphones into the PRECISE SURROUND
SETUP MIC jack on the front panel firmly.
There is some background noise. • Restart in a quiet environment.
• If some electronic equipment is used near the
listening position, turn off the equipment such as
air conditioners, etc.
The speaker is too close to the listening position. Place the speakers farther from the listening position.
• Any of the front speakers is not connected or its
connection is loose.
• The microphone connection is loose.
• Check the left and right front speakers connections.
• Plug the microphones into the PRECISE SURROUND
SETUP MIC jack on the front panel firmly.
The built-in volume control of the powered
subwoofer is set to too high.
Set the volume level of the subwoofer lower.
The speaker is too far from the listening position
or the speaker angle is inappropriate.
Adjust the speaker position and angle.
The speaker is too far from the listening position. The speaker distance is adjustable up to 9 m (30 ft).
Place the speaker within the adjustable range from
the listening position.
• When the size of the front speakers is small, no
subwoofer is detected.
• The receiver might have failed to detect
subwoofer.
• Check the connection of the subwoofer and turn it
on, or replace the front speakers with larger ones.
• Set the volume level of the subwoofer higher.
The front speakers are smaller than the surround
speakers.
• Change the front speakers with the larger ones
than the surround speakers.
• Change the surround speakers with the smaller
ones than the front speakers.
The surround speakers are smaller than the
surround back speakers.
• Change the surround speakers with the larger ones
than the surround back speakers.
• Change the surround back speakers with the
smaller ones than the surround speakers.
The right-and-left front speaker size is
unproportioned.
Rearrange the front speakers as their size is
proportioned.
• Any of the surround speakers is not connected
or its connection is loose.
• The right-and-left surround speaker size is
unproportioned.
• Check the connection of the surround speakers.
• Rearrange the surround speakers as their size is
proportioned.
• The left surround back speaker is not connected
or its connection is loose even though the right
surround back speaker is detected.
• The right-and-left surround back speaker size is
unproportioned.
• Check the connection of the left surround back
speaker.
• When using a single speaker as the surround
back speaker, connect it to the left surround back
speaker terminal (see page 8).
• Rearrange the surround back speakers as their size
is proportioned.
Warning message Possible cause Solution
The polarity of the speaker connection is wrong. Match the polarity of the speaker terminals (see page
8).
* The signal indicator of the corresponding speaker lights up with the error/warning message.
NOTES
• Before making speaker connections, turn the receiver off and unplug the power cord.
• If you press the source selecting button for the current source on the remote control while an error message is displayed, the receiver cancels
Precise Surround Setup and returns to the normal operation mode.
• If multiple errors are detected during Precise Surround Setup, only the most serious error will be shown on the display.
• The warning message is displayed for about 10 seconds and the receiver automatically returns to Precise Surround Setup.
• Depending on the speaker performance or the listening position, there may be a case that the warning message appears even though speaker
connections are correct. In such a case, there is no effect on the results of Precise Surround Setup.
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