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Chapter 1: Jabra PC Suite Overview
Elements of the Jabra PC Suite
Jabra PC Suite User’s Guide 3
1. Jabra PC Suite Overview
Elements of the Jabra PC Suite
The Jabra PC Suite is a collection of PC programs that enable you to configure
your Jabra solution, update its firmware and control the way your headset will
work together with your PC softphones and other audio programs.
The Jabra PC Suite includes the following programs:
• Jabra Device Service
This simple program runs in the background and monitors your USB ports for
Jabra devices. It enables the Jabra Control Center and softphone interfaces to
interact with Jabra devices. While the Device Service is running, you will see a
Jabra icon in the Windows notification area (close to the clock in the bottom-
right corner of your screen); right click the icon to set preferences and access
links to other Jabra programs. You must have this service running in order to
use any of those programs together with your Jabra device.
• Jabra Control Center
This program enables you to configure your Jabra headset from your computer
and to configure the interaction between your headset and your softphone
programs.
• Jabra Device Firmware Updater
This program enables you to update the firmware of your Jabra devices.
Firmware is a type of software that runs inside many types of electronic
devices, managing their various internal processes. Occasionally, Jabra may
release updates that can improve performance or add new functionality to your
Jabra product. You can find these updates on the Jabra web site and may
receive e-mail about firmware updates if you register your devices with Jabra
(which we recommend).
• Jabra Skype Interface
This is a simple background program that manages the connection between
your headset solution and the Skype softphone program. Among other things,
it enables you to answer a Skype call using the controls on your headset.
• Jabra Cisco IP Communicator Interface
This is a library (DLL) that is added to your Cisco IP Communicator
installation if it is present when you install Jabra PC Suite. It enables you to
control Cisco IP Communicator from your headset, but is otherwise invisible
and does not require you to manually run or configure it. If you install Cisco IP
Communicator after installing Jabra PC Suite, then reinstall the PC Suite to get
the Cisco driver.