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Chapter 6: The Jabra Device Firmware Updater
Introduction to the Firmware Updater
Jabra PC Suite User’s Guide 21
6. The Jabra Device Firmware Updater
Introduction to the Firmware Updater
Firmware is a type of software that runs inside many types of electronic devices,
managing their various internal processes. Occasionally, Jabra may release
updates that can improve performance or add new functionality to your Jabra
product. You can find these updates on the Jabra web site and may receive e-mail
about firmware updates if you register your devices with Jabra (which we
recommend).
The Firmware Updater program provides a wizard that guides you through the
steps required to update your Jabra device. It is a standalone application that can
be deployed on its own if needed—though it is bundled with the Jabra PC Suite,
it does not depend on the Device Service or other Jabra PC Suite components.
Running the Firmware Updater
To run the Jabra Firmware Updater:
1. Obtain the required firmware update and save it on your computer or on a
network share visible from your computer. The firmware update is delivered
either as a DFU file or as a ZIP file that contains a DFU file; the Jabra
Firmware Updater accepts only DFU files so you may have to unzip the
downloaded file.
2. Make sure that your Jabra device is turned on and connected to your PC.
o Make sure that all the Jabra elements of your solution are connected
and receiving power.
o Make sure your Jabra devices are connected directly to your PC, not
through a USB hub, which shares a single PC USB port with several
USB devices.
3. Start the Jabra Firmware Updater by clicking on the Windows Start menu
and select All Programs > Jabra > Jabra PC Suite > Jabra Device Firmware
Updater
. The wizard launches.