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Troubleshooting and Removal/Replacement Procedures
3–5
8. Recheck the device list (see “Rechecking the Address Settings” below).
Rechecking the Address Settings
Check the address settings again to see if the drive is now listed (see “Checking the
Address Settings for Single-Ended Drives,” earlier in this chapter).
If the DDS-3 drive and all other SCSI-2 devices available to you before you installed the
DDS-3 drive are now listed, run the system verification test for your software version, as
explained in the next sections.
If the DDS-3 drive is still not listed, or one of the SCSI-2 devices available to you before
you installed the DDS-3 drive is still not listed, contact your service representative.
Verifying the System Operation Using the Support Tools Manager
HP-UX uses a diagnostics product called the Support T
ools Manager that allows system
operation verification.
You can access the Support Tools Manager in a terminal window. If you are using HP
VUE as your interface, you can also access the Support Tools Manager through the
sys_admin directory.
Three interfaces are available with the Support Tools Manager: a command line interface
(accessed through the cstm command), a menu-driven interface (accessed through the
mstm command), and the graphical user interface (accessed through the xstm
command).
For more information on these user interfaces, see the online man pages by entering the
following at a command line prompt:
man cstm
RETURN
man mstm
RETURN
man xstm
RETURN